Showing questions tagged:

I don't see the VPN setup button.

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not w… (read more)

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not widely available, is there any expectation of when it will be rolled out more widely?

Solved 1 2 8

Firefox on two different computers are now combining the bookmarks

I have a Windows 7 desktop with Firefox 115.35.0esr (64-bit) which was just updated today. I also have a Windows 11 laptop with Firefox 150.0 (64-bit). Now all of a sudde… (read more)

I have a Windows 7 desktop with Firefox 115.35.0esr (64-bit) which was just updated today. I also have a Windows 11 laptop with Firefox 150.0 (64-bit). Now all of a sudden all of my bookmarks have been combined. The ones that were on the laptop are now on my desktop and vice versa. I started deleting the ones on the desktop that were from the laptop and they started to be automatically deleted from my laptop. How do I stop this from happening.

Solved 3 6

Mozilla Free VPN

I am on Firefox 150 and their is no Icon for the VPN. I even restarted in the safe mode and still no VPN. I did not have VPN in Firefox 149 but I decided to wait for Fi… (read more)

I am on Firefox 150 and their is no Icon for the VPN. I even restarted in the safe mode and still no VPN. I did not have VPN in Firefox 149 but I decided to wait for Firefox 150 to report this.

Solved 2 2 4

No Emails received from Mozilla

Dear Support, When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails. I tried multiple way but still nothing received. … (read more)

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

Solved 7 9

maybe make it clear the free VPN only 4 contries in your update page

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and… (read more)

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and google and find it is not.

Solved 1 4

Extra profile deletion

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the… (read more)

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the bookmarks? there is an info box that warns that bookmarks will be deleted including my 30,000+ bookmarks that were rolled over to this unwanted profile that just appeared. My intent is to have one remaining profile and all my bookmarks. I am hesitant to delete a profile and loose all those bookmarks. I won't delete until Mozilla assures me that I won't lose the bookmarks in the other profile. Thanks.

Solved 3 6

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life. … (read more)

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

Solved 8 92

How do I put my bookmarks from profile back into the new firefox?

So far hate new Firefox that I have been forced to switch to - very annoying and such a waste of my time trying to sort out my bookmarks. May make me switch to Edge or so… (read more)

So far hate new Firefox that I have been forced to switch to - very annoying and such a waste of my time trying to sort out my bookmarks. May make me switch to Edge or something.

Followed the instructions - C:\Users\name\AppData\Roaming\Mozilla\Firefox\Profiles\ - found a backup but no information as to how to get the bookmarks into the new Firefox?????

Many of us are older users and perhaps not so savvy as to how to do this.

And so it would have been nice if Firefox could have been more "nice and be specific" with this forced change over.

Thank you

Solved 3 23

I am in facebook thru Firefox and the date on each article is just letters and numbers, works correctly in Edge.

Using Facebook thru Firefox. On each article, dates under sender are just a long string of numbers and letters. I tested it under Edge and it is working as it should. … (read more)

Using Facebook thru Firefox. On each article, dates under sender are just a long string of numbers and letters. I tested it under Edge and it is working as it should. Example: from/title - Walmart Finds Date - dsroeptnSouauuf15fec412m0501u7aa1pu5m0hndu6g1fog1lsiircgoSf5 ·

How do I get just a regular date or time as I was getting until this afternoon.
Solved 2 8

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved 30 305

Cannot find the Manage Container menu option on the Multip Container extension.

I am attempting to locate the "manage containers" option on the container drop down menu but it is not there. I have read several other threads and have tried cntrl+ abo… (read more)

I am attempting to locate the "manage containers" option on the container drop down menu but it is not there. I have read several other threads and have tried cntrl+ about:config "which did not have a false option" clicking right, and then maybe left and every which way I could click, but nothing. The drop down menu does not move so as to reposition and possibly find what I can't find. I do have my scaling pretty high, I wonder if that could be the problem. Any help would be appreciated, you know how we like to change these kinds of options.

Solved 2 7

Ctrl-Shift-B destroys show bookmarks toolbar in new tab only.

I set the bookmarks toolbar to show in new tabs only. If I then press Ctrl-Shift-B in any tab I lose the functionality of having the toolbar show exclusively in new tabs.… (read more)

I set the bookmarks toolbar to show in new tabs only. If I then press Ctrl-Shift-B in any tab I lose the functionality of having the toolbar show exclusively in new tabs. It either shows in all tabs or in none, depending on the number of times I press Ctrl-Shift-B.

Solved 6 24

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 5 1 306

How can I delete scam messages that say "Trojan Virus deteced/"

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have… (read more)

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

Solved 1 18

Moving from Google Chrome to Firefox with same Tabs and Bookmarks on each PC

I have been using Google Chrome for years having set it up to open the same 8 Tabs and several bookmarks. What I liked about it was that no matter what PC I went to once… (read more)

I have been using Google Chrome for years having set it up to open the same 8 Tabs and several bookmarks. What I liked about it was that no matter what PC I went to once I logged into Chrome I was given the same confiuration across several PCs including Linux which I am gradually moving to. However to date I just cannot get my other PC's whether Linux or Windows to do the same. What I want to know is that can I open Firefox on any other PC, login and and get the same configurantion automatically? .

Solved 3 18

A website which is supposedly safe (https , at least when opened in Edge) is shown as not safe in Firefox

Hello, The website I log in for internet banking (https://www.sparkasse-rhein-maas.de/de/home.html) is shown as written in brackets when opened in Edge, but as www.spark… (read more)

Hello,

The website I log in for internet banking (https://www.sparkasse-rhein-maas.de/de/home.html) is shown as written in brackets when opened in Edge, but as www.sparkasse-rhein-maas.de/de/home.html when I open it in firefor. And Firefox tells me it's not safe when I want to log in. BUT - as I've only just discovered when I copied and pasted it in here - when copied it shows as https://www.sparkasse-rhein-maas.de/de/home.html, so safe after all? How can that be? I hope there's a good explanation.

Thanks in advance Bettina

Moderator note: This question has been edited to correct the formatting.

Solved 4 31