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How to automatically remove all tracking codes and tags in URL's?

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence: link te… (read more)

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

Asked by Slick 1 day ago

Last reply by zeroknight 16 hours ago

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (read more)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 1 day ago

Last reply by zeroknight 1 day ago

The old bookmark now you see them now you don't isse.

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and non… (read more)

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and none are working. Anyone know how to trace what application Firefox refers to at launch regarding, "another application is using the file" message?

Thanks for reading.

Asked by jjnowayhosa 1 day ago

Last reply by cor-el 17 hours ago

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 3 weeks ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

How can i update my Mozilla Firefox

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version instal… (read more)

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

Asked by Karla withak 2 weeks ago

Last reply by Paul 18 hours ago

Undesired Bounce Back with macOS Keyboard Shortcut for 'Move Window to Right Side of Screen'

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In mo… (read more)

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Asked by Ian 4 months ago

Last reply by Dedede 23 hours ago

Website Compatibility with Firefox

Hello Firefox Community, I hope this message finds you well. I am reaching out regarding my website (Mazterizes), and I am keen to ensure its optimal performance and com… (read more)

Hello Firefox Community,

I hope this message finds you well. I am reaching out regarding my website (Mazterizes), and I am keen to ensure its optimal performance and compatibility with the Firefox browser.

I have noticed "https not valid" when accessing my website through Firefox, and I would appreciate any insights or suggestions on how to address this issue. Additionally, I would like to ensure that my website adheres to best practices for compatibility with Firefox.

If anyone has experience or expertise in troubleshooting compatibility issues or has insights into Firefox-specific optimizations, I would greatly appreciate your input.

Thank you in advance for your time and assistance.

Asked by maz2020 1 day ago

Last reply by jonzn4SUSE 1 day ago

Cannot successfully connect with all accounts - get blank page.

My Wife and I are both 75 years old and have huge problems coping with modern computer technology. We have 3 computers with Ubuntu and Firefox. We find that we are able t… (read more)

My Wife and I are both 75 years old and have huge problems coping with modern computer technology. We have 3 computers with Ubuntu and Firefox. We find that we are able to successfully connect with most of our accounts. With some accounts like Royal Bank, Nextdoor, Koodo, TD Bank, Canadian Government we get in but only get a blank page and cannot go further. Accounts have told us the problem is Firefox and that we need to change to either Chrome or Edge. We have been with Ubuntu and Firefox since 2006, love both and do not want to change.

Asked by krssnda 3 months ago

Last reply by cor-el 3 months ago

saved logins appearing as a dropdown box

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have sa… (read more)

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

Asked by taylor.benjamin.a 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox crashing uncontrollably any time Starfield is run.

I am experiencing an extraordinarily strange issue. I have reinstalled windows on to new SSD drive to troubleshoot and I have verified the problem is apparently Starfield… (read more)

I am experiencing an extraordinarily strange issue. I have reinstalled windows on to new SSD drive to troubleshoot and I have verified the problem is apparently Starfield+Firefox=problems. Specifically, when I run starfield it corrupts something in windows and prevents my Web Browsers from working forever afterward until I run system restore. I have done this 3 times now. As soon as I run Starfield, Mozilla Firefox starts crashing tabs and crashing on opening quickly and repeatedly. I have used system restore to restore my system on the new HD and it fixes Firefox. But when I run Starfield again, Mozilla becomes corrupted. I was using Mozilla Firefox because my Edge and Chrome won't run without status_access_violations every 5 to 10 minutes. But Mozilla Firefox ran flawlessly since June 2022 until I opened starfield. Aside from this, my PC is reliable, fast and stable. Starfield itself runs flawlessly and smooth in Ultra-Detail. I have a Core-I7 7700K, an RTX 2080 Super and 16gb of Gskill 3200 DDR4 ram on a Gigabyte GA-X170-SLI-CF motherboard. I DO NOT overclock any components as I prefer system reliability. Also I have had starfield since the early access release last Thursday August 31st and have been fighting my computer ever since with fresh windows installs on blank hard drives trying to fix this. I have run out of options. I am writing this to you on my Office Laptop as it doesn't have browser issues. Please route this report to the appropriate support personnel, thank you!

Edit, I also tried 3 different pairs of 8GB G-Skill DDR4 ram sticks. I have also tried the other channel. I am pretty sure its not the ram. If anything something with the motherboard, or possibly I need a bios update after some random windows update. I have seen that before too. But I am more looking for what variable could the 2 programs be sharing that opening one perma-bugs the other until a system restore is run.

Edit 2, Reply from Bethesda was that they seem to have closed the request with the comment "Thank you for your feedback.". As I said they didn't have any options to report a bug they create in a 3rd part program.

Asked by iboc.c64 3 months ago

Last reply by zeroknight 2 months ago

Getting PC Can't Connect Error While Using - Only On My Desktop PC, Not W/Laptop or Mobile Devices

After restarting my computer last week, I suddenly couldn't reach ANY websites on my computer. I tried changing security settings. I tried deleting Firefox and reinstalli… (read more)

After restarting my computer last week, I suddenly couldn't reach ANY websites on my computer. I tried changing security settings. I tried deleting Firefox and reinstalling it. Still, to no avail.

I don't have any problem reaching websites via Firefox on my laptop or my mobile devices. I also have no issues with using Google Chrome or Bing.

For some reason, though, I'm suddenly having the same connectivity issue using Zoom, citing Firewall and Proxy issues (I'm a single, home user). I tried turning my security program off, and that didn't help. I also did a scan using the security software and it could find no malware.

I have tried restarting the computer, and powering off and restarting the router. No help.

I'm not sure why I'm suddenly getting this issue with my desktop. I have Dell ProSupport, and while they're trying, they haven't been able to nail anything down.

Any ideas why this would suddenly happen, and only to Firefox? (and, for some reason, the Zoom connectivity?)

Jeff

Asked by AnalogJ 1 day ago

Last reply by cor-el 1 day ago

Firefox browser update prompt

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox l… (read more)

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox log in the pop-up is not in color, so I am immediately suspicious. The pop-up window did not happen on my laptop yesterday, but I got it on my desktop today, for the first time. I have answered "no" to the "do you want this app to make changes to this computer?". Is this legit from Mozilla? Usually, the browser updates automatically when I click the icon, saying I am now using the latest version of Firefox. Thank you.

Asked by bugeric247 1 day ago

Last reply by cor-el 1 day ago

my firefox webpages are now colored black

After updating to Windows 11, all my Firefox webpages backgrounds are colored black even after choosing a light theme which only changes bookmarks and toolbar to white. I… (read more)

After updating to Windows 11, all my Firefox webpages backgrounds are colored black even after choosing a light theme which only changes bookmarks and toolbar to white. I want white background like my old Firefox ?

Asked by cwdunn3 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Javascript is enabled, but is not functional.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem,… (read more)

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Asked by mr.nick 5 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago