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We sometimes cannot access the Kaiser Permanente website.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redire… (read more)

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

Asked by pwal_1 1 hour ago

Last reply by cor-el 1 hour ago

New version ( 127.0) is rejecting .Aspnet.Cookies cookie

I maintain application that uses OWIN Microsoft library for authentication. It uses .AspNet.Cookies to pass auth information. For unknown reasons I see that Firefox 127 … (read more)

I maintain application that uses OWIN Microsoft library for authentication. It uses .AspNet.Cookies to pass auth information. For unknown reasons I see that Firefox 127 rejects that cookie. I've tried with SameSite Lax/None/Strict and Secure param but no results. Previous versions and other browsers ( Chrome, Edge Safari ) woks fine. Any idea ?

Asked by slawomir.lewinski 1 month ago

Last reply by TyDraniu 4 weeks ago

Cookies won't reappear after clearing them

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just re… (read more)

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just reset them, but it looks like they were completely wiped instead.

Now, the browser never remembers any login information, so I have to connect to every site I use everytime I open my computer. It's troublesome when some of them have double verification and I have to go through the trouble of checking my email and entering a code everytime. The websites don't ask me to enable cookies again, so I don't know how to make them remember my informations again.

Is there a way to re-enable cookies, or have the websites ask me to enable cookies again?

Asked by zoedisco292 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Outlook school email cookies

I want to enable cookies for outlook only,the rest I don't want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook… (read more)

I want to enable cookies for outlook only,the rest I don't want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cookies and site data WILL NOT delete

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file ex… (read more)

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

Asked by SILENT 2 months ago

Last reply by cor-el 2 months ago

whenever i close the window i get signed out of my youtube account

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox i… (read more)

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox is closed" off and dont know what else to do

Asked by Starry Hankins 2 months ago

Last reply by zeroknight 2 months ago

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (read more)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 2 months ago

Last reply by zeroknight 2 months ago

Firefox keeps signing me out google accounts/websites

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wonder… (read more)

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Asked by brownrice 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Why does Which? via FF keep asking me about cookies?

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies. How can I stop this? Is this Whic… (read more)

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies.

How can I stop this?

Is this Which? or FF?

Asked by 4chrisamitchell 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

After Cookies etc. deleted, WashingtonPost.com does not ask for permission for cookies, but does in Opera.

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies)… (read more)

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies), after Firefox automatically deleting cookies and website data after closing Firefox, and after cleaning cookies, website data and cache with Ccleaner — WHY? Which mechanism of Firefox is exploited by WashingtonPost.com? And what should I do? Thank you!

Asked by peter.sebregondi 3 months ago

Last reply by TyDraniu 3 months ago

Unusual cookie I cannot delete

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more th… (read more)

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more than a week. Of course, I keep all regular Mozilla cookies, but this one is strange. It is 'about.ef2a7dd5-93bc-417f-a698-14c3116864f.' Can you tell me what this is?

Asked by Wyndwood 4 months ago

Last reply by cor-el 4 months ago

Websites not keeping me signed in

Hello, When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use oth… (read more)

Hello,

When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use other browsers, so they can keep users signed in. For the websites that I had been logged in before it stopped working, I'm still signed in and I can enjoy not having to log in every time.

I believe it all started happening when I cleared my cookies once, around half a year ago.

I did however check my settings, and I don't have selected option, that clears cookies after each browser session. My password saving feature works as well.

Asked by bartlomiej.treska 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

retaining Cookie exceptions

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data … (read more)

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

Asked by jmj7 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

How to restore cookies which have been deleated by mistake

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of th… (read more)

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of the softwares (Zerodha) was stored in the cache as cookies. Now the entire data is lost. How can it be recovered

Asked by Vaidhanathan R 4 months ago

Last reply by cor-el 4 months ago

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago