Firefox Support Forum

I use Bing as my Firefox home page. Today, after a Windows BIOS update was installed and the computer restarted, the top of home page is cut off. I have to fiddle around to find the sweet spot to move the page down so I can see the tabs, the minimize and maximize buttons, and the close button. Zoom is set, as always, at 100%.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my account before using Firefox. For the past week I have been getting this message when I submit my log in data - We're sorry but myCigna is unavailable at this time. Please contact our customer service for assistance. So, I called them today and spoke with a tech. I told him I used Firefox and DuckDuckGo and he advised me that others have had that problem using ddg as a search engine. He asked me to try to log in using a different browser and I was able to log in and access my account using Edge. So, I tried Firefox again after changing the search engine to Edge and still wasn't able to log in. Do you guys have any idea why I can't log in using Firefox anymore, or should I just continue to use Edge for that particular website? If you can help, please let me know. Thanks Larry

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am using the latest version of FIREFOX.....so what's happening?

I've installed a Tree Style Tab add-on recenty. Now I want to hide horizontal tabs from the top.

I tired one solution from here: https://support.mozilla.org/pl/questions/1241745 and a solution from creator itself: https://github.com/piroor/treestyletab/wiki/Code-snippets-for-custom-style-rules#hide-horizontal-tabs-at-the-top-of-the-window-1349 (Hide horizontal tabs at the top of the window #1349, #1672, #2147) But to no avail. Can anyone help me with this?

Everytime I try to upload a file to my desktop, Firefox gives me the message File Uploader Not Responding then gives me the option to close or wait. if I wait, nothing changes.

Not sure if this is something everyone experiences but every time Firefox updates on my computer, the password manager goes back to default settings and starts prompting to save passwords again. I have disabled the darn thing countless times, but it always comes back alive after the browser restarts after an update. Why does this setting does not persists after an update and stays disabled? I have a Firefox account, and sync is on.

The refresh button (circular arrow has gone from the toolbar It is not present in the customise list It is restored if I I select 'restore defaults' but is only there for the current session and not when firefox restarts So how can I add the restore button PERMANENTLY please

Hey so I've been having this issue for a while now and I don't know how to fix it.

I hoard my tabs so using TST (tree style tab) for firefox is extremely helpful for my studies and hoarding tendencies, I will remove the tabs from the top of my screen easily. Due to my computer breaking and being replaced, I've had to redo this process and I cannot find any data for firefox in my documents.

I don't know if this is an issue anyone else has faced and has fixed it. Any suggestions would be appreciated.

PS: I have reinstalled FF several times now and it doesn't fix the issue :(

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.