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Right in the middle of a session my Firefox showed a brand new screen saying it had been updated and everything (data wise) is gone!

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved pass… (read more)

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved passwords etc are all gone.

Solved 2 1

Cannot recover my bookmarks

Our power went out this am and turned off my computer. I am unable to recover my Firefox bookmarks. I've done the Manage bookmarks, but when I get to Library there is n… (read more)

Our power went out this am and turned off my computer. I am unable to recover my Firefox bookmarks. I've done the Manage bookmarks, but when I get to Library there is no Import/Backup to click on.

Solved 2

my entire setup was changed on me whilst I was using a website and as such I have now lost everything I had setup. why is this happening

Firstly I have lost my default,. I had it set up as google . next I lost all my bookmarks, I have also lost the bar I had which included bookmarks history etc. this all … (read more)

Firstly I have lost my default,. I had it set up as google . next I lost all my bookmarks, I have also lost the bar I had which included bookmarks history etc. this all happened in the middle of using a program and now I cannot get it back. PLEASE TELL ME WHAT IS HAPPENING

Solved 1

How do I get my Bookmarks Back after FireFox was updated to 153?

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Rest… (read more)

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Restore', then click on 'choose file' nothing happens. I navigated to the directory "bookmarkbackups" and I can see several backups, one dated 08/06/2026. But how do I get Manage Bookmarks to see that file?

I tried to bookmark a current tab and it does not show up under Bookmarks. why can't I set a new bookmark? Are these issues related?

I'm on Windows 10.

For the Troubleshooting data, I manually open about:support and clicked on 'Copy text to Clipboard'. Then pasted that into the box below.

Solved 4 1

How do I keep my Sync data after resetting password?

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn… (read more)

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn't know. How do you guys retain your Sync data if I were to reset my password? My computer just got fixed and I don't like this greeting of where all my data like history and bookmarks flushed down because I wasn't signed-in in a device nor did I place a key or something.

Solved 5 1

Firefox loses my tabs on "Open previous windows and tabs"

This started since Firefox 153.0 (Debian package). When I open Firefox for the first time after a reboot, it opens my latest tab but all the other tabs on that window are… (read more)

This started since Firefox 153.0 (Debian package).

When I open Firefox for the first time after a reboot, it opens my latest tab but all the other tabs on that window are lost, and they show as "ghost tabs" as seen in attached image.

No other issue, other windows are preserved properly when I Ctrl + Shift + N

Solved 4 79

restore firefox windows- and tab-structure from previous.jsonlz4 originating from a previous version?

i am currently using firefox 153.0. can i restore firefox windows- and tab-structure as in sessionstore.jsonlz4 from a previous.jsonlz4 originating from a previous firefo… (read more)

i am currently using firefox 153.0. can i restore firefox windows- and tab-structure as in sessionstore.jsonlz4 from a previous.jsonlz4 originating from a previous firefox version?

Solved 5 20

Safest way to migrate firefox bookmark/Login data from external HDD to new PC firefox profile

My old laptop died, stranding my Firefox profile (including bookmarks and Login credentials for many sites). I am able to connect the old laptop's HDD via USB to port the… (read more)

My old laptop died, stranding my Firefox profile (including bookmarks and Login credentials for many sites). I am able to connect the old laptop's HDD via USB to port the old profile data to the new laptop, but I am afraid that copying the older files to the new profile will overwrite the newer profile data. I would like to create a second profile, in which to store the old data, in the newer laptop's instantiation of Firefox, but I don't see any information online about doing this. Is it possible to create multiple profiles in Firefox for this purpose? Thank you

Solved 1 20

Firefox updated and all my tabs are gone

Firefox updated and all of my tabs I had open are gone. I used those for organizing and remembering things. There's no option to open recently closed windows. No history … (read more)

Firefox updated and all of my tabs I had open are gone. I used those for organizing and remembering things. There's no option to open recently closed windows. No history of the tabs as a group. What do I do?

Solved 3 50

Bookmarks Are Gone

Firefox updated its version on my iMac desktop two days ago and all my bookmarks are gone. There's a message at the top that says: "For quick access, place your bookmarks… (read more)

Firefox updated its version on my iMac desktop two days ago and all my bookmarks are gone. There's a message at the top that says: "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..."

All my bookmarks are gone as if they were never there. I have a My Passport Backup hard-drive but I don't know where I can find them and restore them.

Solved 5 30