Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

My administrator password no longer works.

Firefox Privacy and security
studoc replied
studoc
studoc

I have two accounts on my desktop, a guest account and my main account as administrator. When I type the password on my administrator account, I get the message:

"The User Profile Service service failed the logon. User profile cannot be loaded."

Anyone have an idea what to do?

I have two accounts on my desktop, a guest account and my main account as administrator. When I type the password on my administrator account, I get the message: "The User Profile Service service failed the logon. User profile cannot be loaded." Anyone have an idea what to do?

All Replies (2)

philipp
philipp
  • Moderator

hello studoc, you're posting in a support forum for the mozilla firefox browser. we cannot help with general windows issues unfortunately, so please try to ask your question on the microsoft support forums for a better chance to get a solution. thank you for your understanding....

studoc
studoc Question owner

oops, sorry.......and thank you