Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profiles. How do I restore it to Firefox?

  • 2 replies
  • 2 have this problem
  • 19 views
  • Last reply by pfschmieg17

more options

bold text I don't know what subject: Missing Profile?

Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profiles. How do I restore it to Firefox?

Thank you, Patricia Schmieg

'''bold text''' I don't know what subject: Missing Profile? Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profiles. How do I restore it to Firefox? Thank you, Patricia Schmieg

All Replies (2)

more options

Hi Patricia, are you signed in as that user (19pro)? Normally, Firefox is using a profile folder ending with

.default-release

instead of just

.default

Can you see that one?

As for how to start up in a specific profile, check this article: Profile Manager - Create, remove or switch Firefox profiles - speficially the section titled "Start the Profile Manager when Firefox is closed"

more options

Thank you, jscher2000

All the profiles I found have "default-release." How do I get the 2025 profile back into Firefox?

I will look at the article: Profile Manager - Create, remove or switch Firefox profiles and let you know. I know nothing about this so I appreciate your help! Patricia

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.