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Tags not synching between computers

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Wayne Mery

amyh3
amyh3
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I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When she tags "done" on her computer the tag does not synch in my account.

I should add that this was working fine until we got a new computer for my coworker and reloaded a new version of Thunderbird. Everything else is synching fine.

I think I am missing something in settings?

Thank you in advance!

I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When she tags "done" on her computer the tag does not synch in my account. I should add that this was working fine until we got a new computer for my coworker and reloaded a new version of Thunderbird. Everything else is synching fine. I think I am missing something in settings? Thank you in advance!

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Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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It is important that the tags numbers in Thunderbird associated with the names are within the imap server's tag capacity. I think servers are typically limited to 10, but it might be less (5 or 6)?

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