Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

refresh took away my add-ons!

  • 1 reply
  • 0 have this problem
  • 13 views
  • Last reply by TyDraniu

more options

Hi there - I accepted Firefox's prompt to "refresh" the browser and had no idea it would take away my add-ons. How do I get these back? I don't even remember what they all were, but I know they made a huge difference and now I can't believe all the ads I'm seeing and then my "facebook container" (and other kinds of container tabs) is gone too! How do I fix this? Can I undo the "refresh"??

Hi there - I accepted Firefox's prompt to "refresh" the browser and had no idea it would take away my add-ons. How do I get these back? I don't even remember what they all were, but I know they made a huge difference and now I can't believe all the ads I'm seeing and then my "facebook container" (and other kinds of container tabs) is gone too! How do I fix this? Can I undo the "refresh"??

All Replies (1)

more options
  1. See Refresh Firefox - reset add-ons and settings
  2. Search for "Old Firefox Data" on your desktop. It contains your old profile.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.