access denied
You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server.
Reference #18.2cfa3b17.1677951692.3b6af25a
I get error more often that I would like. After time, Week ??, I can get on with Firefox. It might coincide with Firefox updates?? I delete Citizen Bank cookies etc, but no help. Other browsers work but I use Firefox, period. Happens on all three of my computers. One Desktop and 2 laptops at the same time.
Thanks
Paul
All Replies (1)
"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
- Settings -> General -> Network -> Connection -> Settings
You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.
I've seen cases where having enabled Resist Fingerprinting was causing this issue.
Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.
If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item. Note that this removes saved passwords for this website as well.