Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't login to my laptop

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by jonzn4SUSE

philipsmith2003
philipsmith2003

Restarted laptop because of wifi connection problems. Now, my access is blocked by a firefox breathing dragon logo for which NONE OF MY PASSWORDS WORK!! Why and how do I get in?

Restarted laptop because of wifi connection problems. Now, my access is blocked by a firefox breathing dragon logo for which NONE OF MY PASSWORDS WORK!! Why and how do I get in?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

You have got to post a screenshot of this one!  ;-))

FredMcD
FredMcD

There is no firefox breathing dragon logo.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

That's why I definitely want to see this one! ;-))