Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

I am being prompted to enter my Master Password multiple times when I start Thunderbird. Why?

christ1 replied
zen3d

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts.

Why am I being prompted multiple times for the Master Password?

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts. Why am I being prompted multiple times for the Master Password?

All Replies (1)

Chosen Solution

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616