คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (อ่านเพิ่มเติม)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Asked by fingersnaps10 4 ชั่วโมงก่อน

site Notification bug for Firefox for Android

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I… (อ่านเพิ่มเติม)

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

Asked by MrMeme 5 ชั่วโมงก่อน

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (อ่านเพิ่มเติม)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 5 ชั่วโมงก่อน

a weird bug with video

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly … (อ่านเพิ่มเติม)

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly sometimes you can see time and battery cut of in half on the top of the screen as well, that is usually accompanied by a grey bar at the bottom.

Asked by Czarson 7 ชั่วโมงก่อน

page loading very slow

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to full… (อ่านเพิ่มเติม)

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

Asked by MAGICAL HISTORY 9 ชั่วโมงก่อน

YouTube video bug

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to g… (อ่านเพิ่มเติม)

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to go like +60 sec and more.. this pop up comes.. when you normally double tap to go +10 or +20 sec ahead it doesn't show up.. but when you want to go ahead in the video by tapping... This bug keeps happening! Please do check out the screen shot that I attached!..

Asked by A S H W I N 10 ชั่วโมงก่อน

no se'm obre el Firefox.

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0 I n… (อ่านเพิ่มเติม)

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0

I no sé què vol dir, ni com ha passat. Hem podeu dir com arreglar-ho. No vull perdre tota l'informaciò que hi tinc guardada. El tinc sincronitzat amb el mòbil, per sort.

Asked by Ana 1 วันก่อน

Last reply by TyDraniu 16 ชั่วโมงก่อน

Spike in data usage

Several times in the last 5 months, I received a notification on my Pixel 7 phone telling me that Firefox was, "using large amounts of data." The first time it was about … (อ่านเพิ่มเติม)

Several times in the last 5 months, I received a notification on my Pixel 7 phone telling me that Firefox was, "using large amounts of data." The first time it was about 750 MB of data (in a 20-ish min period). Today, it was about 400 MB of data (also in a 20-ish minute period). Both times I was simply browsing news sites - catching up on the days news. Today, I was logged into the New York Times (I'm a subscriber) when I received the high data usage notification. I'm a dinosaur who is still on a limited - 2GB - plan, so gobbling up a quarter of my data in 20-ish minutes hurts. Any ideas how to troubleshoot this one?

I attempted to upload two screenshots showing my data usage - 1 showing the overall data usage - the spike. And the other showing Firefox usage. It is unclear to me whether or not the pictures uploaded. Also, I had written this query before but I'm not sure it submitted. If it did, I apologize for the repeat.

Asked by Tom Brinker 1 วันก่อน

The device heats up quickly every time I use it, and I don't like this new update.

Issue 1: Why does Mozilla heat up so fast even though my device has no problems at all, and when will it be fixed? Because I've used Edge before, and it works very well a… (อ่านเพิ่มเติม)

Issue 1: Why does Mozilla heat up so fast even though my device has no problems at all, and when will it be fixed? Because I've used Edge before, and it works very well and consumes little of my device resources. Issue 2 After the last update of Mozilla version 127.0.1, the use of in private mode became more difficult to use, and with my habit of keeping tabs open in private mode for a long time, sometimes up to 3 months. And I'd like to know when Mozilla will make it better for people who like to use it privately, because I don't like to use general mode, it's like there's constant surveillance for Mozilla users, and there are also cookies, so I don't like these and use them in privacy mode all the time I surf the web.And why is it harder for me to use it in In private mode? I have a hard time adjusting the buttons. I don't like the button that comes in place of the homepage button.

Asked by Jaaa 1 วันก่อน

Persistent High CPU Usage Across Firefox Versions

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consump… (อ่านเพิ่มเติม)

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consumption for minimal use, even when only a single tab is open. This problem is not exclusive to the main Firefox app; it persists across other Firefox-based browsers as well.

Device: Xiaomi (HyperOS - Android 14) Issue: High CPU usage across multiple Firefox versions Troubleshooting Done: App reset, tried alternative Firefox-based browsers

I urge the development team to investigate this recurring issue, as it significantly affects the performance and battery life of mobile devices. Your prompt attention to this matter would be greatly appreciated by all users experiencing similar problems.

Asked by Ahmed 2 วันก่อน

Firefox for Android PDF viewer gets frozen on large PDF files

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the defau… (อ่านเพิ่มเติม)

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the default PDF viewer for Android, there will no way to change this default; as Firefox default's don't have the option to be deleted through Android's App Info menu.

Asked by jorgemo341 2 วันก่อน

Firefox saved passwords

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Rega… (อ่านเพิ่มเติม)

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Regards Dr. Yasser Eltouny

Asked by Yasser Eltouny 3 วันก่อน

Last reply by Paul 3 วันก่อน

my firefox collections

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections tha… (อ่านเพิ่มเติม)

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections that i currently have in firefox at this time going to be a available to me on the new phone after downloading the current version of firefox? Thank you in advance for your help.

Asked by moody9153 4 วันก่อน

Access denied. I don't have permission to access this particular website. I was simply trying to place an online order through Subway

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online orde… (อ่านเพิ่มเติม)

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online order at Subway.

Asked by rent1 4 วันก่อน

Firefox for Android captcha support

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the s… (อ่านเพิ่มเติม)

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the submit button.

I tried reducing the zoom to 115 but didn't make much of a difference.

Asked by Lio 4 วันก่อน