คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (อ่านเพิ่มเติม)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 6 เดือนก่อน

Answered by MrRedwood 6 เดือนก่อน

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I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (อ่านเพิ่มเติม)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 6 เดือนก่อน

Last reply by NoahSUMO 6 เดือนก่อน

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Firefox sign in on iOS 12.5.7

Hello, After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is ther… (อ่านเพิ่มเติม)

Hello,

After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is there possibly a way to log in somehow?

Asked by hdfkjfhdskj 8 เดือนก่อน

Last reply by hdfkjfhdskj 8 เดือนก่อน

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syncing with IOS

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in… (อ่านเพิ่มเติม)

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Asked by Silverhearttheswift2668 9 เดือนก่อน

Last reply by Silverhearttheswift2668 9 เดือนก่อน

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Sync is unreliable with both history and tabs

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another proper… (อ่านเพิ่มเติม)

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

Asked by AS 9 เดือนก่อน

Last reply by Tomatoshadow2 9 เดือนก่อน

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Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (อ่านเพิ่มเติม)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by BB 11 เดือนก่อน

Last reply by Paul 10 เดือนก่อน

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How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (อ่านเพิ่มเติม)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 11 เดือนก่อน

Answered by Infinity__ 11 เดือนก่อน

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Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (อ่านเพิ่มเติม)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by Ed-T 11 เดือนก่อน

Last reply by jscher2000 - Support Volunteer 11 เดือนก่อน

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Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (อ่านเพิ่มเติม)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 11 เดือนก่อน

Last reply by Infinity__ 11 เดือนก่อน

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sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (อ่านเพิ่มเติม)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 1 ปีก่อน

Last reply by Kiki [Off - Back on May 14th] 1 ปีก่อน

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When trying to scan qr code to add device, your instructions are incorrect and impossible to complete. Way to go! When depressing the three bars for menu THERE IS NO "SYNC AND SAVE" option on the ios version.

bold textchange the instructions or at least pay attention to and go through the process yourself!!

Asked by VBM 1 ปีก่อน

Last reply by Paul 1 ปีก่อน

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Lost Saved Logins & Passwords

I have sync set up - 2 PCs and an iPhone. Recently all my saved passwords and logins disappeared. Does anyone know if there is a way to recover them?

Asked by zachbell 1 ปีก่อน

Last reply by Paul 1 ปีก่อน

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iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (อ่านเพิ่มเติม)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 1 ปีก่อน

Last reply by Tomatoshadow2 1 ปีก่อน