ฟอรั่มสนับสนุนของ Firefox

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

i own a macbook and have recently switched from chrome to firefox- in my mac settings, it hasnt given firefox the permissions to use my microphone or camera. it doesnt show up the usual list to be able to allow the permissions. i've enabled microphone and camera permissions for the websites i want through firefox, but i cant even unmute myself. i think i need firefox to give me a popup and ask for microphone permissions, but it hasnt done that- and even if it did, i think it would show up in the list for allowing permissions through my mac settings (it shows applications that have requested for microphone access).

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

When I start a private window on FireFox, that same private window still has all the browsing history attached to my "normal" FireFox windows.

Ideally, I'd like to start Private Mode and have FireFox start from "zero": No access to past browsing data.

Is there a setting that allows for this?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

bold textPopups: I have found several sites where popups are required (insurance, learning pages, etc) are not allowing popups. When a notification shows up, I do press on choice to "allow popups" for the site - popups are still not allowed. I have checked my Firefox add-ons and nothing there disables popups and I have made sure that, where able to, the pages are told to allow popups. Several of these are for being able to sign in for learning, sign in for being able to chat, etc. Please help!

The box "Delete Cookies and Site Data when Firefox is closed" becomes unchecked every time I quit Firefox. Is there a way to be sure that it stays checked so that I don't have to open preferences every time I open Firefox?

When I try to clear the cache the buttons grey out and do not work. I am frustrated with Firefox and may stop using it. It will not let me sign in to my AT&T Yahoo email and their support says to clear your cache but I cannot get it to work.

My browser appears to be being hijacked by something called search baron. We ran malware; CleanMyMac and searched for add ons and extensions, we uninstalled and reinstalled Firefox, went into Users and Groups to look for any entries for search baron....all without success.

PLEASE HELP ME!!

Cindy [removed phone# from public]

I went through every possible setting to turn off autocomplete in every section, every dropdown, everything in settings but somehow Firefox wants to autofill email addresses and login info for every site with a black frame that tries to pop down below every box.

Where did firefox get my email address? I never gave my email address to firefox. I need to find out where that info is coming from, delete it, and remove any place where it might be stored.

Is this some kind of virus?

When trying to clear cookies and site data on first opening Firefox 103.0, on a iMac 10.15.7 I typically have 363 KB of Cashed Web Content even after browsing in Privacy mode and shutting Firefox down. When attempting to erase this data it always leaves 264 KB until I take other measures to get rid of the data. Why is this?

Second when opening Firefox I get a mozilla.cloudflare-dns.com notice which I deny access to. What is the purpose of this connection?

Third I also get mozilla.cloudflare-dns.com plugin-container attempt which I also block. What is the purpose of this connection?

When allowing for the latter two access attempts I get multiple connection attempts which I don't get when I block them, nor does the browser encounter any other problems when they are blocked.

Thank you.

Hi everyone,

Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to enable 2FA to simply log in to the site. I don't want to enable 2FA, I just don't need it. Can someone explain me why is this happening ? Can I just log in and submit my add-on's update ?

I've tried to sign in two different MacBooks (M1 12.1 and Yosemite 10.10.5), using two different Firefox versions (99.0.1 and 78.15.0esr). Also, I haven't enabled 2FA in my personal account.

Thanks in advance.

I work at MIT, where personal certificates are issued by MIT to control access to restricted websites and campus resources.

The certificates expire after a year and have to be renewed.

For all of 2022, my Firefox correctly used my 2022 certificate to access websites, even though I also had expired 2020 and 2021 certificates stored and listed in the Certificate Manager.

Our 2022 certificates expired on July 31. I already had installed my 2023 certificate in the Certificate Manager, where it is presently listed. HOWEVER, Firefox seems to be offered up the expired certificate to all my MIT websites, despite the fact it's expired.

I have tried removing my "Active Logins" in the History:Clear Recent History... dialog, but that makes no difference.

There ought to be some way to instruct Firefox NOT to automatically pick what it used to use, and use something new, but I cannot figure out how to force such a thing.

Ideas?

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help