ฟอรั่มสนับสนุนของ Firefox

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

i want to remove these emails from firefox i have already tried to clean cookies and cache but it didnt work and i cannot find anything helpful here. can you guide me to remove first 2 emails from the list. Thanks

Just noticed, this AM, that when I was accessing saved logins screen it was showing the password without being asked to login using the system password. Why is that happening and how do I fix it?

why do i get this,(We're experiencing technical difficulties.) on all pch.com and spectrum.pch.com

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below:

"We're sorry. We couldn't fetch your notebook. Please try again later. Details Error: The operation is insecure.Date: 2022-06-30T20:50:27.878ZSession ID: 0b74e553-3b1a-4c21-be65-b0f493b11951"

I was able to Edge to get it to work - but want to use Mozzilla...

While using Firefox I am unable to access two of my online accounts, one for my VPN and one for my Credit Union. So I use Microsoft Edge to access these two websites with no issue. I get this security warning using Firefox: "Secure Connection Failed An error occurred during a connection to www.ftwccu.org. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

• • Hamburger menu PASSWORDS!!! It's open invitation to steal passwords!!! even from family members think about it!!!...Not that it's happen yet but...Ok scenario GUEST or THIEF using my laptop or desktop they open menu PASSWORDS BAMMMM out in open? Did you guys really think about that? maybe should be PASSWORD to open that in menu?...Not telling you to fix but please can you fix it ASAP?

I notice that Firefox browser do not need password protection to access the saved password. So, if the unauthorized person can access my PC and open the Firefox browser and access the Passwords, that person can access easily. I would like to know will there be update feature or function in future version? Thank You and I look forward and hearing from you.

Hi there,

I have two Mozilla accounts that I no longer have the emails for. I do not wish for my data to be indefinitely stored, and cannot verify the security code as I no longer have access to my email as I deleted these emails.

Does Mozilla recycle inactive accounts after some time? I know that the accounts are stored in an encrypted state and thus the email will not be able to be changed my Mozilla.

Thanks.

Hi Mozilla,

Yes I did try in Safe mode and that worked until logging off and then restarting FireFox.

Since the most recent FireFox update Safe Mode no longer works.

I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted.

If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox.

I can try the tablet with FireFox and report back.

Is their a log file or setting list that I can send that will help.

Regards, Greg

Application Basics

Name: Firefox Version: 102.0.1 Build ID: 20220705093820 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 777 GB

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features

bug-1766468-rollout-win32k-rollout-release-100-101: active

Remote Processes

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 3

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.co.uk Type: extension Version: 1.9 Enabled: true ID: amazon@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Qantas Shopping Points-Prompter Type: extension Version: 2.0.2 Enabled: true ID: {c0b7f7b2-c525-4e8d-b66b-3cbab3863982}

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Malwarebytes

Type:

Type: Microsoft Firewall

Graphics

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(AMD) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. 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GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.22000.258) GPU #1 Active: Yes Description: Radeon RX Vega M GH Graphics Vendor ID: 0x1002 Device ID: 0x694c Driver Version: 30.0.21017.1000 Driver Date: 5-17-2022 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 20738086 RAM: 4096 GPU #2 Active: No Description: Intel(R) HD Graphics 630 Vendor ID: 0x8086 Device ID: 0x591b Driver Version: 30.0.101.1660 Driver Date: 3-18-2022 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 20738086 RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@59Hz scales:1.000000|1.000000 Display1: 1920x1080@59Hz scales:1.000000|1.000000 DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0 GPUProcessPid: 30500 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN) Output Devices Name: Group Realtek Digital Output(RCA) (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0700&SUBSYS_80862073&REV_1000\4&1d138a6e&0&0001 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0700&SUBSYS_80862073&REV_1000\4&1d138a6e&0&0001 6 - Acer K242HQL (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&15748d0f&0&0001 Input Devices Name: Group Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0700&SUBSYS_80862073&REV_1000\4&1d138a6e&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\gac72\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\gac72\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\gac72\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini MOZ_PLUGIN_PATH: C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Task Continuity - Sync after tab change Rollout 40%: sync-after-tab TCP rollout, Phase III (TCP on by default for 95% EXISTING Release profiles): control

Important Modified Preferences

accessibility.blockautorefresh: true browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.search.region: AU browser.sessionstore.upgradeBackup.latestBuildID: 20220705093820 browser.startup.homepage: https://www.abc.net.au/news/ browser.startup.homepage_override.buildID: 20220705093820 browser.startup.homepage_override.mstone: 102.0.1 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history browser.urlbar.suggest.engines: false browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: AU dom.security.https_only_mode_ever_enabled: true dom.security.https_only_mode_ever_enabled_pbm: true dom.security.https_only_mode_pbm: true extensions.lastAppVersion: 102.0.1 idle.lastDailyNotification: 1658752507 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655473754 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220705093820 media.gmp-manager.lastCheck: 1658756460 media.gmp-manager.lastEmptyCheck: 1658756460 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1654087139 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false places.database.lastMaintenance: 1658148407 privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 1657635135263001 privacy.purge_trackers.last_purge: 1657622768072 privacy.restrict3rdpartystorage.rollout.enabledByDefault: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.disable_button.openDeviceManager: false security.remote_settings.crlite_filters.checked: 1656374642 security.remote_settings.intermediates.checked: 1656374642 security.sandbox.content.tempDirSuffix: {d7e3acd2-7ab1-4097-8620-e84428114c81} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 services.sync.declinedEngines: services.sync.engine.addresses: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1658755804 services.sync.lastSync: Tue Jul 26 2022 10:03:32 GMT+1000 (Australian Eastern Standard Time) signon.suggestImportCount: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1657502274 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: true

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.79 Version in use: 3.79

NSSSMIME Expected minimum version: 3.79 Version in use: 3.79

NSSSSL Expected minimum version: 3.79 Version in use: 3.79

NSSUTIL Expected minimum version: 3.79 Version in use: 3.79

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group

Startup Cache

Disk Cache Path: C:\Users\gac72\AppData\Local\Mozilla\Firefox\Profiles\lj8in0ko.default-release-1654086743902\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-AU"] Default Locale: "en-US" Operating System System Locales: ["en-AU","en-GB","en-US"] Regional Preferences: ["en-AU"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: Brother DCP-L3510CDW series

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.