คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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Saved Credit Card Info Lost at Every Authentication

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that… (อ่านเพิ่มเติม)

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Asked by dschirita 2 ปีก่อน

Last reply by dschirita 1 ปีก่อน

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Asking for primary/master password for all passwords every time ?

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords … (อ่านเพิ่มเติม)

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords but FF asks for it just once at the very begin. Once we type the primary/master password in FF never asks again what means that our children can use them as well. Is there any setting in FF that will ask for the primary/master password every time we access password protected web page ?

Asked by user7777 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Firefox can't open this page

I've read through quite a few posts on this error. Disabled the only extension, and followed guidlines on how to disable tracking protection. I still get the error messag… (อ่านเพิ่มเติม)

I've read through quite a few posts on this error. Disabled the only extension, and followed guidlines on how to disable tracking protection. I still get the error message.

[quote]Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites/quote

Have tried the 'Open site in new window', it goes to a Vimeo video and then an error message ..

[quote]Sorry, we couldn’t find that page

Make sure you’ve typed the URL correctly, or try searching Vimeo. You could also watch one of the videos below instead./quote

Even though when I hover the mouse over the 'shield' and the display is "Enhanced tracking protection is off for this site", the error still comes up. I go into settings and the 'Managed Exceptions' shows no entries. Shouldn't there be an exception in there for the site I am attempting to view a video from ? There is no method to add a site manually.

Firefox 101.0.1 (64-bit) on Kubuntu (linux)

Asked by oygle 1 ปีก่อน

Last reply by oygle 1 ปีก่อน

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In my settings it says my settings are being managed by my organisation. I am not in an organisation.

In my settings it says my settings are being managed by my organisation. I am not in an organisation. I have changed my password onm sync so I presume everything is sign… (อ่านเพิ่มเติม)

In my settings it says my settings are being managed by my organisation. I am not in an organisation.

I have changed my password onm sync so I presume everything is signed out everywhere but the message persists. Who has unauthorised access to my account and how did they get it? How do I secure my account?

Asked by James 1 ปีก่อน

Last reply by James 1 ปีก่อน

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Mozilla VPN doesnt work on Kubuntu or Ubuntu 22.04 LTS

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org. … (อ่านเพิ่มเติม)

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org.

Asked by montana.angelborisov 1 ปีก่อน

Last reply by Paul 1 ปีก่อน

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How do I make Firefox forget my primary password after suspend/lock

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should f… (อ่านเพิ่มเติม)

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

Asked by pablanche.az 1 ปีก่อน

Last reply by pablanche.az 1 ปีก่อน

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[LINUX][NON-WINDOWS][ONLY REPRODUCABLE ON LINUX] Sessionstore variables for OS restart don't do anything

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sess… (อ่านเพิ่มเติม)

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

Asked by ctrentsj 1 ปีก่อน

Answered by jscher2000 - Support Volunteer 1 ปีก่อน

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Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (อ่านเพิ่มเติม)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 1 ปีก่อน

Last reply by artlawrence 1 ปีก่อน

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Popup extensions NOT being saved

I have a website stored in the popup exceptions. Yet every time I go to that website, Firefox blocks the popup, despite the fact that the URL/URI stored in the settings i… (อ่านเพิ่มเติม)

I have a website stored in the popup exceptions. Yet every time I go to that website, Firefox blocks the popup, despite the fact that the URL/URI stored in the settings is EXACTLY the same as the URL/URI of the website being visited.

I then have to press 'allow' every time. Is there any workaround for this please ?

Also, I used to be able to download a PDF from sites directly, but now it goes to view the PDF and then I have to use the 'download' button. Surely there is a fix for this ?

Firefox 101.0.1 (64-bit) on Kubuntu

Asked by oygle 1 ปีก่อน

Last reply by oygle 1 ปีก่อน

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screen sharing access

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entir… (อ่านเพิ่มเติม)

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entire screen. But when I enable the checkbox for "Remember this decision" I get this warning: Firefox can not allow permanent access to your screen.

Why does this happen? Is it because I'm on a unbuntu or is it specific to ubuntu Catalina?

Asked by gowthamimulakala9036 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Sign in password problem.

Hi, I hope someone can help me. I am an author and sell my book through KDP Amazon. Firefox is my default browser but will not let me log in to KDP. No problem with othe… (อ่านเพิ่มเติม)

Hi, I hope someone can help me. I am an author and sell my book through KDP Amazon. Firefox is my default browser but will not let me log in to KDP. No problem with other websites including Amazon.com When I open the KDP log in page it accepts my email address but the password button has a row of asterix right across the window. I cannot delete whatever is in there or change the password via the forgotten password route. Thus to sign in to KDP I have to use an alternate browser. With both Opera and Chrome I can sign in with no problems. I have added a screenshot of the KDP log in which illustrates the problem. Grateful for any solution to this irritation. Thanks, Paul

Asked by paullie1 1 ปีก่อน

Answered by jonzn4SUSE 1 ปีก่อน

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Remember Download lastDir (real file system directory)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked. But lastDir is not a real dire… (อ่านเพิ่มเติม)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Asked by tribhuvanji 1 ปีก่อน

Last reply by jonzn4SUSE 1 ปีก่อน

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Firefox 102 cannot open url in address bar, only searches

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine… (อ่านเพิ่มเติม)

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine looking for that url, not opening the url itself. This has not happened before today. Is there a way to use the address bar only for opening addresses, and use the search bar for searching?

Asked by doctordruidphd 1 ปีก่อน

Answered by doctordruidphd 1 ปีก่อน

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Linux Fedora cookies settrings weird behavior.

Fedora Linux v102.0 rpm. I recently faced with some weird issue, there is two setting options for cookies in about:preferences#privacy : "Delete cookies and site da… (อ่านเพิ่มเติม)

Fedora Linux v102.0 rpm.

I recently faced with some weird issue, there is two setting options for cookies in about:preferences#privacy : "Delete cookies and site data when Firefox is closed" under the Cookies and Site Data and "Clear history when Firefox closes" under the History. The problem is when i restart my firefox session this two setting resets, the first becomes disabled, the second enabled with additional enabled options of Cookies, Cache and Offline website data + website cookies always deletes causing unlogining no matter is site in whitelist in Cookies setting or not. The problem preserved in any Profile, even in new created one, reinstall didn't help.

Asked by SanAA684 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Please explain why i can't read an html file with Firefox

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share… (อ่านเพิ่มเติม)

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html. I try to open this in Firefox and this fails with the message: Access to the file was denied

The file at /home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html is not readable.

   It may have been removed, moved, or file permissions may be preventing access.

I have read permissions on the file. No matter, it fails. I try to open the file using Firefox and navigate the directory structure rather than typing in the location. The file opens in the browser, the location is listed as file:///run/user/1000/doc/1f137432/index.html. Can you explain to me why Firefox cannot render a file that is where i put it and has appropriate permissions yet can render the same file where I did not put it? I have always been a fan but this looks more like a virus than I am comfortable with.

Asked by lochlann 2 ปีก่อน

Last reply by Terry 1 ปีก่อน

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geo.provider.network.url no longer works

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any… (อ่านเพิ่มเติม)

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any effect after updating.

tested both on https://maps.google.com and https://browserleaks.com/geo

Is it possible to revert to an older version without losing my data?

Asked by tel2 1 ปีก่อน

Answered by tel2 1 ปีก่อน

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Opt into collection for interaction data, but not for technical data

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to o… (อ่านเพิ่มเติม)

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to opt into just interaction data, but not willing give my technical data, because of the temporary collection of my IP address. Due to this, I have to opt it out completely & unfortunately couldn't contribute to mozilla's data collection stats. If there's anyway to split those separately, would be better.

Thank you, Prince Cooper

Asked by Prince Cooper 1 ปีก่อน

Last reply by user104147805413306348376805769878442569366 1 ปีก่อน

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Cookies, logins, closing tabs question

Yes, I know I was only just complaining about all my logins being lost when I start firefox. This is (to me) a different question. Ok, I get it, security is important an… (อ่านเพิ่มเติม)

Yes, I know I was only just complaining about all my logins being lost when I start firefox. This is (to me) a different question.

Ok, I get it, security is important and remaining logged in is usually a good idea. But as I am one person and it is my machine......

But there is a twist to this.

Places like shops / e-bay / amazon / etc.....

I log into them, do my stuff, and close the tab/window.

The log ins are kept.

(Side story) I seldom / never "quit" Firefox. As is, I turn on the machine. If/when needed I start firefox and that's that. When I'm done I just shut down the machine. (firefox still "running".)

Next time I turn on and start firefox, things are as I left them.

That is the ideal situation for me.

I've since discovered that there are a few ways to "exit" firefox.

FILE/QUIT quits firefox. Menu/QUIT does the same. But if I go through and close the windows: that's a whole other story. Likewise if I go out of firefox, RMB on the icon and say QUIT.

So, how do I make sure that if/when I close a tab (I'll keep it at that level as that is what is logged into the site, not necessarily the window) the cookies are wiped?

In the settings/privacy / TRACKING I have CUSTOM set, with all the boxes ticked. DO NOT TRACK is set to ALWAYS Alas (due to local reasons) I have Don’t enable HTTPS-Only Mode set.

What am I missing? Thanks in advance.

Asked by teeny_weeny 1 ปีก่อน

Last reply by Paul 1 ปีก่อน

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Only Firefox does not recognize my SSL client certificate

Hello everyone, Context I have a website on my raspberry for my photos. I have created a client and server ssl certificate to secure the best Result On my brower "Pale… (อ่านเพิ่มเติม)

Hello everyone,

Context I have a website on my raspberry for my photos. I have created a client and server ssl certificate to secure the best

Result On my brower "Pale Moon" (firefox fork), it works fine. When I go to my site, I am asked to validate the ssl client certificate before entering the site.

On Firefox, I immediatelly get the message : 400 Bad Request No reuqired SSL certificate was sent. I don't get any error code specific to Firefox

What I have done to client certifiat


Creation of authority certificate

I put in the file openssl.cnf : [ req ] default_md = sha1 distinguished_name = req_distinguished_name

[ req_distinguished_name ] countryName = Country countryName_default = FR countryName_min = 2 countryName_max = 2 localityName = Locality localityName_default = France organizationName = Organization organizationName_default = Raspberry commonName = Common Name commonName_max = 64

[ certauth ] subjectKeyIdentifier

And I execute the following command : openssl req -config ./openssl.cnf -newkey rsa:2048 -nodes -keyform PEM -keyout ca.key -x509 -days 3650 -extensions certauth -outform PEM -out ca.cer

The key client openssl genrsa -out client.key 2048 The CSR file openssl req -config ./openssl.cnf -new -key client.key -out client.req and then the certificat file : openssl x509 -req -in client.req -CA ca.cer -CAkey ca.key -set_serial 101 -extfile openssl.cnf -extensions client -days 3650 -outform PEM -out client.cer

P12 In order to integrate my certificate in my browser, I convert to p12 format file openssl pkcs12 -export -inkey client.key -in client.cer -out client.p12

I then integrate my p12 certificate the same way under Pale Moon and Firefox

My question How do I get Firefox to ask me for the client certificate without it ignoring it?

My certificat visible on Firefox attached

Asked by lexFirefox 1 ปีก่อน

Last reply by jscher2000 - Support Volunteer 1 ปีก่อน