คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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unfourtunately Reset password and my data lost , How can get back?

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this … (อ่านเพิ่มเติม)

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

Asked by mahbubur957 1 ปีก่อน

Last reply by Paul 1 ปีก่อน

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I cannot log into Firefox on my Mac Mini using the my email address and password, the Mac Mini keeps saying my password is incorrect.

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my … (อ่านเพิ่มเติม)

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

Asked by glenn.cooper 2 ปีก่อน

Last reply by glenn.cooper 1 ปีก่อน

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Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (อ่านเพิ่มเติม)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 1 ปีก่อน

Last reply by Terry 1 ปีก่อน

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what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should… (อ่านเพิ่มเติม)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 1 ปีก่อน

Last reply by James 1 ปีก่อน

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"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned… (อ่านเพิ่มเติม)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt 1 ปีก่อน

Last reply by jscher2000 - Support Volunteer 1 ปีก่อน

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Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (อ่านเพิ่มเติม)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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In Firefox ONLY - Shopify shows a user that is not me!

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all m… (อ่านเพิ่มเติม)

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

Asked by Casey 1 ปีก่อน

Last reply by Casey 1 ปีก่อน

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Secure Connection Failed

Hi, I get this message fairly frequently: Secure Connection Failed An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR The page you ar… (อ่านเพิ่มเติม)

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

Asked by jameskleinrath 1 ปีก่อน

Last reply by Terry 1 ปีก่อน

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Firefox won't stay logged in

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able t… (อ่านเพิ่มเติม)

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

Asked by xnman 2 ปีก่อน

Last reply by RGW 1 ปีก่อน

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Cannot Get Standalone Microphone To Work With Babbel Language Website

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixe… (อ่านเพิ่มเติม)

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Asked by woajet777 1 ปีก่อน

Last reply by Chris Ilias 1 ปีก่อน

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TLS 1.0, 1.1 exceptions for private (home) network

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private n… (อ่านเพิ่มเติม)

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private network and thier configuration is done through a web browser?

 I have been using Firefox browser for a long time, since it was called Mozilla browser.  An answer such as "I'm out of luck." means I will have to look for a new browser.  I prefer not to do that.  I trust the Mozilla brand and like you products and recommend them to my friends and customers.

Asked by data0042 1 ปีก่อน

Answered by James 1 ปีก่อน

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How do I make Firefox forget my primary password after suspend/lock

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should f… (อ่านเพิ่มเติม)

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

Asked by pablanche.az 1 ปีก่อน

Last reply by pablanche.az 1 ปีก่อน

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Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (อ่านเพิ่มเติม)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 1 ปีก่อน

Last reply by artlawrence 1 ปีก่อน

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Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it.

Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it. This worked … (อ่านเพิ่มเติม)

Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it.

This worked before ver 100 and suddenly has stopped working with ver 100.

I even rebooted the computer (Win 10, 64-bit) and same behavior continues.

Asked by dandaugherty20 2 ปีก่อน

Answered by dandaugherty20 2 ปีก่อน

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Automatic redirect

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preve… (อ่านเพิ่มเติม)

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preventing these pages from automatically updating. I have searched settings multiple times and have not been able to fix this. This just started after a Firefox update a month or so ago. PLEASE HELP!

Asked by lhmackie 1 ปีก่อน

Answered by cor-el 1 ปีก่อน

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Autofill for CC no longer works

Credit card information is no longer saved/autopopulated and I can't see anything about saved CCs in Browser Privacy settings where I could access it before. This has bee… (อ่านเพิ่มเติม)

Credit card information is no longer saved/autopopulated and I can't see anything about saved CCs in Browser Privacy settings where I could access it before. This has been a problem for several months now, but has never been an issue in the past.

Asked by allie.m.olvera 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Connecting to trusted, unsecure device

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION It i… (อ่านเพิ่มเติม)

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION

It is not an dangerous site, it is my network storage device.

Is there a way to configure Firefox to connect to this device? Thanks for any help

Asked by Michael 1 ปีก่อน

Answered by Michael 1 ปีก่อน

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Keep getting SEC_ERROR_REUSED_ISSUER_AND_SERIAL

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/seria… (อ่านเพิ่มเติม)

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

Asked by OmegaMale 1 ปีก่อน

Last reply by fooshyhead 1 ปีก่อน

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After the last update, I've been getting news story pop ups in the bottom right corner. How do I shut this off?

After the last update, I've been getting news story pop ups in the bottom right corner. How do I shut this off? I have gone into Settings and shut off the various notif… (อ่านเพิ่มเติม)

After the last update, I've been getting news story pop ups in the bottom right corner. How do I shut this off? I have gone into Settings and shut off the various notification and push options that always seem to turn on after updates, but it continues. I never got the pop ups until right after the last update finished.

Asked by clawdiusbarker 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

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Firefox Primary Password Not Working

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have… (อ่านเพิ่มเติม)

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have tried locating the key3.db and key4.db which I can't find on my system, nor can I find the login.json that is supposed to have the log of passwords to back them up. I don't have any 3rd party password managers and I've tried with my VPN disconnected. I've used the password generator to secure some of my websites so I don't even know was some of my passwords are, so resetting the primary password would be a huge hassle. If someone could please help me out I would be very appreciative. Thanks!

Asked by Jeremiah 2 ปีก่อน

Answered by Jeremiah 2 ปีก่อน