Firefox Community Forum

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

below is copy from try-it-editor

You might be wondering why we lumped fractions and greatest common fractions together.
The fraction

The first time the inline table creates a new line second time inserts in fraction where it is (which is how I want it) How do I prevent it from forcing a new line?

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

There used to be a much more useful interface for clearing specific browsing data (the landscape-oriented one). The new interface is far less detailed to the point of strictly limiting its functionality. There used to be a config setting ("privacy.sanitize.useOldClearHistoryDialog") that could toggle which interface to use, but as of an update in the last week (I've been away without a computer for a while), that toggle does nothing. Is there any other setting that can make this feature actually useful again?

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Hi Everyone,

I’m Harmandeep Singh Kandhari from India, A Health and Wellness Motivator and Now, Recently, my Mozilla Firefox browser has started using much more memory than usual, and multiple tabs cause noticeable slowdowns. I haven’t installed many new extensions. What steps can I take to identify the cause and optimize Firefox performance without resetting my entire browser profile? 🦊💻

Thanks, Harmandeep Singh Kandhari

When I'm on my phone and signed into my Firefox I want to be able to send tabs to my desktop. I'll click the three dots on my Samsung 20fe, click share, and click send to device. My p.c. is listed and when i click on it, a box pop's up and says "tab sent. I don't know where it's going, but it's not making it to my desk top. I've tried logging out and logging back in. on both devises

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Not sure if "browse" is the correct topic but here we go:

After a random crash (I don't remember the details, been a while) I've "refreshed" Firefox. Following that I started to have some problems with Google Meet. Haven't had any for years and suddenly when i open Google Meet (working from home and using Google Meet as an online meeting platform daily), everything becomes unresponsive. I can't change tab, cannot close Firefox from the close button, nothing. I open the Windows Task Manager and End Task manually to close the window so I can restart the browser. After restarting Firefox and launch Google Meet, it doesn't crash.

The other problem is when I try to watch something on Netflix, I hear the sound, see the subtitles but the video content is not present. It's just black screen with UI on it. Yes, I checked the DRM setting and no, other streaming services that I use don't have this problem. I can bypass this by launching Firefox in troubleshoot mode but I want to use my extensions. I even tried to enable them one-by-one to see if anyone causing problems but even when I disable all of my extensions like in the troubleshoot mode I'm still having the same problem.

I tried several solutions that I found on reddit etc. but nothing worked so far. I also re-installed Firefox and nothing changed.

Please help me before I lose my mind (:

DSC is not connecting on VAHAN4 site . Problem while connection of DSC. https://vahan.parivahan.gov.in/vahan/vahan/ui/form_documents_upload.xhtml

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new private window and after that I can get to the bookmarked site. wondering why this happens at times. I am using windows 10 for now but am planning to build another computer with windows 11 in the future.

My shortcuts keep disappearing from my home page when I turn my computer on. Sometimes it's fine, sometimes I have to spend a long time trying to find them. Sometimes I just have to restart Firefox. Sometimes I have to go into settings. Sometimes I can't work it out.

Has been happening for the past month or so.

Dear Mozilla, I have enjoyed Firefox and I always appreciated the vast headline stories recommended in the past. Recently, there seems to be a change where every recommended article requires a paid subscription, i.e. Slate Plus, I already pay WAPO, NYT, WSJ, San Diego Union Tribune, Arizona Republic that i cannot afford to pay each and every website. I would be very happy if you could tell me where in my settings i can set it to show only free articles or perhaps my screen could show a little green dollar sign saying if article was behind a paywall. thank you for your time in reading and assistance. Carl

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down options in "Which topic best describes your question?" that appears when asking a question here. Troubleshooting mode does NOT solve this, however switching profiles DOES, so I imagine there is a setting responsible for this however I've reset all font-related settings I could find. I've attached a screenshot of the result on this page. Choosing alternative fonts does NOT solve this.

Windows10 simply multiplies the numbers of active Mozilla Firefox Apps which are open. Every day for about two weeks I've been having to delete hundreds of Firefox Apps open in the Task Manager. So many open in a very short time it locks up the Win10 system. I've attached a pic

Win10 will no longer let me download & transmit a .jpg file, sorry

bold text all my passwords seem to have disappered on my desktop, I checked my mobie app and they were there. there was a message to sync this morning on sign in.

My Firefox shortcuts keep disappearing: this is an almost daily occurrence. Sometimes they re-appear later without any intervention, sometimes they re-appear after a reboot. Right now, after rebooting and 'fixing' Firefox from Control Panel, they are still missing. I have 4 rows configured for both shortcuts and recent sites, and had 'pinned' about 20 shortcuts. Currently on Windows 10, soon to upgrade to Windows 11.

Can someone PLEASE tell me if there is a fix available for this (will it be resolved in Win 11?), or if there is a way to easily save and restore these backups when this problem occurs.

The ability to have 32 shortcuts is the motivating reason for my using Firefox over Chrome or Edge (which only allow 8), but if they keep disappearing like this I'm going to have to re-think my browser selection.

Thanks for any suggestions.