คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

Pulsating/Flashing/Strobing Video since 115.0.3 Update

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People menti… (อ่านเพิ่มเติม)

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People mention a similar issue years ago, so I followed the same troubleshooting by disabling Hardware acceleration and all extension. The Issue keeps persisting I am browsing on a M1 Macbook Air - no other Browser on my System has that issue. Here is an example with Screengrab https://imgur.com/a/EFrzzAD

Asked by Sauwercraud 1 เดือนก่อน

Last reply by alexcoats17 1 สัปดาห์ก่อน

Link colors will not change

I have always had the default settings when it came to the color of unvisited links (blue) and visisted links (purple) but now every single link appears purple regardless… (อ่านเพิ่มเติม)

I have always had the default settings when it came to the color of unvisited links (blue) and visisted links (purple) but now every single link appears purple regardless of what color I change either of them to. I have cleared my history, turned off all extensions, and reinstalled firefox but I am still having the issue.

Asked by joeyartone713 1 สัปดาห์ก่อน

Last reply by zeroknight 1 สัปดาห์ก่อน

Copy and Paste does not work in Outlook using the mouse.

Copy and Paste does not work in Outlook using the mouse. I have to copy and the go to edit and paste from there. This is new problem. I opened safari and the function wor… (อ่านเพิ่มเติม)

Copy and Paste does not work in Outlook using the mouse. I have to copy and the go to edit and paste from there. This is new problem. I opened safari and the function works with that browser but I like Firefox. please give me a fix.

Asked by merk5151 1 สัปดาห์ก่อน

Last reply by zeroknight 1 สัปดาห์ก่อน

Help fix This

This is one of my favorite website in Arabic and I've no problem browsing this site on Edge, Safari and chrome only in Firefox it behave like this (see Image) and explana… (อ่านเพิ่มเติม)

This is one of my favorite website in Arabic and I've no problem browsing this site on Edge, Safari and chrome only in Firefox it behave like this (see Image) and explanation or fix please

Asked by hatims1 1 สัปดาห์ก่อน

Last reply by cor-el 1 สัปดาห์ก่อน

Firefox taking up all my computer's application memory

Hello, I have read many threads with the same issue and concerned that this is a Firefox issue that is intentionally being ignored (especially Sue's post from 2022 which… (อ่านเพิ่มเติม)

Hello,

I have read many threads with the same issue and concerned that this is a Firefox issue that is intentionally being ignored (especially Sue's post from 2022 which was never responded to and was archived by Mozilla). It's also very inconvenient that I cannot chat or speak with an agent about this problem. We will be moving our office away from Firefox if this is not addressed promptly.

I and a number of colleagues are experiencing the same issue - we have only a few tabs open and get error messages from our Macbooks that we have run out of application memory. We have tried all of the recommended fixes (clear tabs, update versions, restart, etc etc) and nothing is working. It seems that I can have 50 tabs open and not get the error message that Firefox would send me with 5 tabs open.

Please let me know how to fix this problem ASAP

Asked by aidan.maguire1 1 สัปดาห์ก่อน

Last reply by cor-el 1 สัปดาห์ก่อน

Widevine plugin does not install

I have had Firefox for three days now, and I was trying to watch some videos on Netflix, but I got this error that the DRM was not installed. I did not have any plugins i… (อ่านเพิ่มเติม)

I have had Firefox for three days now, and I was trying to watch some videos on Netflix, but I got this error that the DRM was not installed. I did not have any plugins installed or VPN on either. I was looking for steps to solve this but came to a dead end. I tried looking into the console, and it gave me errors with turning off/on the DRM. I would like to get some help with this.

Asked by Tatay 2 สัปดาห์ก่อน

Last reply by zeroknight 1 สัปดาห์ก่อน

Importing old browser history and bookmarks

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to fin… (อ่านเพิ่มเติม)

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to find these files to import when using Firefox 117. Also I says that version 102.15 is the most up to date version of Firefox. So this is confusing.

Asked by jlymaneric 1 สัปดาห์ก่อน

Last reply by TyDraniu 1 สัปดาห์ก่อน

autmoatic log out with Shopify website

Every time I log onto my Shopify account it logs me out right away. This doesn't happen on other browsers. Has anyone experienced this? I've tried uninstalling and reinst… (อ่านเพิ่มเติม)

Every time I log onto my Shopify account it logs me out right away. This doesn't happen on other browsers. Has anyone experienced this? I've tried uninstalling and reinstalling Firefox but I've had no luck.

Asked by palmer.nessa 1 สัปดาห์ก่อน

Last reply by zeroknight 1 สัปดาห์ก่อน

Desperately need help with this 'access denied' message

Last night I was on the 'Next.co.uk' website - I remember having to set up a new password because I had forgotten my old one, they sent a link to change it and then every… (อ่านเพิ่มเติม)

Last night I was on the 'Next.co.uk' website - I remember having to set up a new password because I had forgotten my old one, they sent a link to change it and then everything went wrong. I kept getting the message shown in the attached screenshot. This was on Firefox, tried Chrome and Safari using my Macbook Pro - same message came up again and again. Then tried my phone, same thing. Tried my husband's laptop, same again. I've read several articles but it's so complicated. I tried clearing the cookies & data for the website but it's still there. I'm not using a VPN.

I've also noticed a changed with my emails too, I used to be able to click on a link within my email and it would take me directly to a website but now I just get a blank firefox page.

Please can anyone help - I wanted to return an item to 'Next' but can't do it online as can't get onto their website.

Asked by Ren1 1 สัปดาห์ก่อน

Last reply by cor-el 1 สัปดาห์ก่อน

Lean extension does not work: it blocks access to news stories and journal articles on one of my laptops

My version of Firefox on one of my laptops goes screwy when I try to use the Lean library extension. this does not happen on other laptops. I've cleared the cache and red… (อ่านเพิ่มเติม)

My version of Firefox on one of my laptops goes screwy when I try to use the Lean library extension. this does not happen on other laptops. I've cleared the cache and redownloaded the softward but nothing helps. I'm switching to another browser on that laptop.

Asked by dromer4 2 สัปดาห์ก่อน

Last reply by James 1 สัปดาห์ก่อน

email problem

I can't get my emails. I keep getting a large box with this message. "Enter password for the account (my account name). Google requires completing authentication in your … (อ่านเพิ่มเติม)

I can't get my emails. I keep getting a large box with this message. "Enter password for the account (my account name). Google requires completing authentication in your web browser". Underneath on the bottom left it says Cancel and on the bottom right it says Open Browser. When I click on Open Browser, as instructed, I get a smaller box with a wheel that just keeps going around. Under this smaller box on the left it says Cancel and to the right it says Open Safari. I do not use Safari. There is nowhere to click onto Firefox browser. Please help. Thank you.

Asked by mapetitfleur84 2 สัปดาห์ก่อน

Last reply by Dropa 2 สัปดาห์ก่อน

opening links

When clicking a web link from the "Finder" (and Firefox is inactive/closed) a blank google search page opens. If Firefox is already open the desired link will open … (อ่านเพิ่มเติม)

When clicking a web link from the "Finder" (and Firefox is inactive/closed) a blank google search page opens. If Firefox is already open the desired link will open

Asked by nicastrofrank33 2 สัปดาห์ก่อน

Last reply by zeroknight 2 สัปดาห์ก่อน

Need hotkey to grab a Firefox window ANYWHERE & drag its position on the Mac OS screen?

Is there a hotkey which would allow me to grab a Firefox window ANYWHERE WITHIN THE WINDOW to drag its position on a Mac OS screen? Otherwise there are only two tiny lit… (อ่านเพิ่มเติม)

Is there a hotkey which would allow me to grab a Firefox window ANYWHERE WITHIN THE WINDOW to drag its position on a Mac OS screen?

Otherwise there are only two tiny little areas upper right and upper left to grab the window without making a selection with the mouse.

Asked by teitzell 2 สัปดาห์ก่อน

Last reply by Dropa 2 สัปดาห์ก่อน

Impossibly tiny address bar, tabs, everything

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2… (อ่านเพิ่มเติม)

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2020 and had this problem.

I've tried:

- Finding and adjusting any setting or preference that has to do with font size. It doesn't help.

- Uninstalling and deleting all of Firefox from my computer, then redownloading the newest version and installing that. This has happened over several versions.

I had to zoom in on this page just so I could type this, lol!

I'm attaching screenshots that show the problem. The top bar (the system font from my mac) vs. what I see in Firefox.

For reference, I have a macOS that's running Monterey v 12.2.1. It's a macbook air (13 inch).

Is there any fix for this? If not, is there another non-chrome browser you can recommend?

Thanks so much, since I know you're a volunteer and doing this just because you're a helpful person. And sorry to sound frustrated. I just have kept trying to fix this myself and had no luck!

Asked by Miss Meg 2 สัปดาห์ก่อน

Last reply by cor-el 2 สัปดาห์ก่อน

Multiple Gmail accounts

I have 3 Gmail accounts that I like to keep open most of the time. I'm trying to migrate from Chrome, which lets me have different profiles in separate browser windows. H… (อ่านเพิ่มเติม)

I have 3 Gmail accounts that I like to keep open most of the time. I'm trying to migrate from Chrome, which lets me have different profiles in separate browser windows. How can I keep my different email accounts open? When I add one, the first one closes.

Asked by susperkins 2 สัปดาห์ก่อน

Last reply by Paul 2 สัปดาห์ก่อน

Opening a Firefox page with a link from another doc

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to th… (อ่านเพิ่มเติม)

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to the home page. I have to click on the link again in order to get it to open the page that the link is supposed to open. This happens with links in things like a Pages document, and also with links embedded in emails. This is new behavior. Why is this happening, and is there a fix for it?

Asked by taschmtt 2 สัปดาห์ก่อน

Last reply by zeroknight 2 สัปดาห์ก่อน

The troubleshooting advice to reset VPN does not work at my end

I am trying to install VPN for the first time on my MacBook Pro, 13.5.2 (22G91). I get the message VPN is on - No Signal - Check connection. I found the advice on troub… (อ่านเพิ่มเติม)

I am trying to install VPN for the first time on my MacBook Pro, 13.5.2 (22G91). I get the message VPN is on - No Signal - Check connection. I found the advice on troubleshooting and added Mozilla VPN by my Firewall, but it did not change anything. Now I am trying to reset Mozilla VPN by clicking 6 consecutive times in the Get Help to reach Developer Options, as adviced in your Troubleshooting article, but to no avail. What can I do?

Asked by ljosa 2 สัปดาห์ก่อน

Last reply by Paul 2 สัปดาห์ก่อน