Firefox Community Forum

Hi, I can no longer login using Firefox (latest version for my mac 154.0) into a website that I had no issues logging into until now. Nothing that I am aware off changed on my computer during the last few months. I turned off protections for the website, but it doesn't help. It just sits there, no error message.

I can login into the same website, with the same exact credentials using Safari.

Any idea why this might happen? Does anyone else experiences the same?

Today's update (version 154.0, 18 Aug 2026), degraded the appearance of a bookmark menu that contains both left-to-right and right-to-left text.

I have bookmarks in both English and Hebrew text. When a bookmark menu contains both kinds, all of them used to be left-aligned, which made for a tight, easy-to-read. menu. But as of this version, the R2L text is right-aligned, so if the whole menu is a bit wide, there is a lot of empty space. See screenshot.

Also, the next-to-last line in the screenshot, the numbers to the LEFT of the text, not right.

I've been relying on the checklist widget - but it has disappeared, along with my other timer & weather widgets. I see no way to get them back, either in Firefox settings or in the home page settings either.

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

Hello There,

Since your upgrade to the new version of 154, Having a huge problems. Couldn't log in to various accounts. The most problematic one is to getting in Costco, Etsy and Ebay. Etsy and Ebay has been fixed after a week but Costco one is not. We can't log in and if it allows somehow to login then can't check out. It sits there and comes back to the same page. Won't move forward to the payment page at all. To make it from bad, worse to worst - this morning my wife uninstalled the Firefox and installed it back. That's where all the problems started. Now we lost all the "bookmark tabs, login and everything". We are exhausted and very angry. There's no help line to pick up the phone and get a quick help. So please send a suggestion list to recover the old version or at least all the old bookmark and log in from last 20 years. It'll be highly and hugely appreciated. Thank you.

Michael

P.S: We are also very old folks. Do know much about IT, so please educate and or guide as like a 10 years old.

TLDR - I have two profiles set up, but they don't sync across devices.

I have Firefox on my main computer and recently got a second computer. When I downloaded and signed into Firefox on the second computer I created a new profile so I could have different bookmarks, settings, etc. At some point I got signed out of Firefox on the second computer. When I signed back in, it didn't show any profiles - just my usual default settings. On the main computer it still shows two profiles, including the one I set up on the second computer. I have tried signing out and back in on both computers, and manually syncing data. The main computer still shows two profiles, the second computer still shows zero profiles (but has my Firefox settings/bookmarks saved as default).

I often get a Primary Password popup when it is not needed; I just delete the popup and open whatever I need. Worse, it asks for a Primary Password "password," but rejects the one I chose. I just want to get rid of the Primary Password without affecting my other stored passwords. Please help.

when i go to my website on firefox it says "Secure Connection Failed" but it loads fine on safari. i've never seen it do this before. Is this a firefox issue?

full error message: Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Error Code: PR_CONNECT_RESET_ERROR

how do i fix this?

This is not a huge issue but it is irksome. Why do the all the bookmarks in the toolbar justify left? Also, there are no UI options in the settings to change the justification. Most browsers center all the bookmarks in the toolbars. Surely this wouldn't be too hard to change, would it?

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?