คำถามที่แสดงป้ายกำกับ:

How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (อ่านเพิ่มเติม)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

Open

Restore previous session no longer working following latest update

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https:/… (อ่านเพิ่มเติม)

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup but it is not doing the trick. I've used it multiple times in the past and it has always worked up until now.

I've since opened a couple of new tabs and then shut Firefox down to see if the Restore Previous Session will bring those particular tabs back. However the Restore previous session remains greyed out. I suspect it may be to do with the latest update to 149.0.2. I downloaded and installed that two days ago, but only restarted this morning so I think the update would have been done then. Are there known issues with this update, and is a fix coming? Thank you, Shane

Open

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (อ่านเพิ่มเติม)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 8 15

Firefox latest version

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says '… (อ่านเพิ่มเติม)

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Open 4 14

How do I override Mozilla extension. disabling?

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override … (อ่านเพิ่มเติม)

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override the disabling to continue using 1Password as the risk is acceptable to me? It is more important to me to be able to use 1Passsword than Mozilla, so I'll switch to another browser if Mozilla won't let me make my own risk determination.

Open 6 19

Firefox stopped displaying check box results & entries on some websites on my Macbook

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default settin… (อ่านเพิ่มเติม)

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Open 8

update to version 149 has blocked my access to npr video clips

I have always been able to watch "NPR Watch" video clips. It was not functional on my new iMac with a new install of Firefox 149. I checked my laptop and it was fine on v… (อ่านเพิ่มเติม)

I have always been able to watch "NPR Watch" video clips. It was not functional on my new iMac with a new install of Firefox 149. I checked my laptop and it was fine on v147, but when updated to 149 it too was not functional. Please provide a step by step fix. I tried fixes available on internet without luck

Open 17

trouble syncing devices

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my … (อ่านเพิ่มเติม)

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my phone. However when I try to sync from my phone nothing happens. When I try to sync from the macbook it is telling me to go to Firefox on my phone and sign in on my phone. The problem is that I'm already signed in on my phone so it is really difficult to follow the instructions because what it's asking me for I'm not able to do. I'm just trying to figure out how to sync the passwords and get the passwords back in the Firefox on my MacBook.

Open 11

Open both FF windows with single click on toolbar (Mac) - no longer works

Up until the last week, on my iMac, if I clicked on the Firefox button on my bottom toolbar, both of my main FF windows (each with multiple tabs and open all the time) wo… (อ่านเพิ่มเติม)

Up until the last week, on my iMac, if I clicked on the Firefox button on my bottom toolbar, both of my main FF windows (each with multiple tabs and open all the time) would come to the front of the screen.

Now, only one window comes up and I have to specifically select the other window to see it.

Is this a new behaviour or have I inadvertently deactivated whatever it was that let me do as I have always done previously!

I can't find any setting that appears to refer to this condition.

Open 11

Bookmarks, do not appear after clicking on Bookmarks on my tool bar at top of screen, why?

I can"t access my individual bookmarks. One day ago, Sunday, April 5, 20226m I was able to access my list of "other bookmarks" and click on whatever I wantded. Today, Ap… (อ่านเพิ่มเติม)

I can"t access my individual bookmarks. One day ago, Sunday, April 5, 20226m I was able to access my list of "other bookmarks" and click on whatever I wantded. Today, April 6, 2026 I cant do that

Open 10

Using cmd-tilde on Mac to change front viewed page no longer works under Tahoe. Any workaround?

Using cmd-tilde keys on MacBook Pro to change front viewed page no longer works reliably under Tahoe. Any workaround? Also, Firefox sometimes freezes Navigation between p… (อ่านเพิ่มเติม)

Using cmd-tilde keys on MacBook Pro to change front viewed page no longer works reliably under Tahoe. Any workaround? Also, Firefox sometimes freezes Navigation between programs, and the only way to navigate is to quit Firefox. I'm on Tahoe 26.4 MacBook Pro 2023 M2 Max. Thanks.

Open 1 10

I cannot turn on VPN.

Beside my VPN icon in toolbar is a circle with a exclamation mark inside. When I try to turn on VPN, I get a message that says that I cannot and to try again later. Why… (อ่านเพิ่มเติม)

Beside my VPN icon in toolbar is a circle with a exclamation mark inside. When I try to turn on VPN, I get a message that says that I cannot and to try again later. Why?

Open 20