คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

PC bogs down.

When PC bogs down I find multiple copies of Firefox open [21 is the current record] per Task Master. What is going on, how can I fix this?

ถามโดย jos31 เมื่อ 1 ชั่วโมงก่อน

FFv105 crashes on web.whatsapp.com

Hi amazing FF folks, FFv105 crashes on web.whatsapp.com Did work on previous version v103 and v104.2 Hope it is an easy fix. Thx a million :) … (อ่านเพิ่มเติม)

Hi amazing FF folks,

FFv105 crashes on web.whatsapp.com Did work on previous version v103 and v104.2

Hope it is an easy fix. Thx a million :)

ถามโดย spdgnzls เมื่อ 2 สัปดาห์ก่อน

ตอบกลับล่าสุดโดย spdgnzls เมื่อ 4 ชั่วโมงก่อน

Video playback no longer works getting ffmpeg errors in terminal.

I'm running on Fedora 36 with Firefox 105.0.1 I think I have all the required codecs, I am getting this error in the terminal when I try to play a video [Child 8677, Med… (อ่านเพิ่มเติม)

I'm running on Fedora 36 with Firefox 105.0.1 I think I have all the required codecs, I am getting this error in the terminal when I try to play a video [Child 8677, MediaDecoderStateMachine #1] WARNING: Decoder=7fc156ea7c00 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<59>::InitDecoder(): Couldn't open avcodec: file /builddir/build/BUILD/firefox-105.0.1/dom/media/MediaDecoderStateMachineBase.cpp:151

ถามโดย rathel เมื่อ 4 ชั่วโมงก่อน

firefox slow for non admin users with roaming windows profile

Hello, I manage a High school and after recently reimaging my Machines during the School holiday, I got users complaining that Firefox was extremely slow. I verified thi… (อ่านเพิ่มเติม)

Hello, I manage a High school and after recently reimaging my Machines during the School holiday, I got users complaining that Firefox was extremely slow. I verified this and did a couple of tests. in fact If I log in as an Admin that has no GPOs applied and also uses a local windows profile I have no issues. but as soon as I log in with a user, who gets GPOs and has a roaming windows profile, Firefox is extremely slow and takes about 30 seconds to load a tab.

I'm running the latest update, and also created a new firefox profile on the server, to no avail. I also disabled ESET Anti Virus which did not make any difference. Ressources look good, no Spikes in used ressources and also the Event Viewer does not log anything firefox related.

What could be the culprit here?

ถามโดย jerome.engel เมื่อ 10 ชั่วโมงก่อน

Firefox keeps rolling back to previous version no matter what I do

I have Firefox 105.0.2 (64-Bit) installed on my Macbook. I have turned off the automatic update function and checked that it is set to false in about:config. Nonetheless,… (อ่านเพิ่มเติม)

I have Firefox 105.0.2 (64-Bit) installed on my Macbook. I have turned off the automatic update function and checked that it is set to false in about:config. Nonetheless, about 2 or 3 times a day at seemingly random times, Firefox will suddenly stop loading websites and instead show me the message "An update was installed, please restart Firefox to keep using". When I restart Firefox, the application forces me to create a new profile because the current profile is 'not compatible with older versions of Firefox', and then when the browser finally starts up, it shows that it has rolled back to the version 104.X.

I then have to manually reinstall the 105.X version update and manually reactivate my profile in about:profiles to continue using Firefox with my bookmarks etc.

This is wildly frustrating and slowing down my work. I feel like I have tried everything: I have done a full uninstall/reinstall twice, run FF in safe mode, run the 'Clean up Firefox' tool... I am hoping there is another potential solution I have missed as I would hate to have to stop using my favourite browser :'(

Can anyone help?

ถามโดย rosie.tremlett เมื่อ 11 ชั่วโมงก่อน

service desk application not working in firefox opening from Outlook (Version 2207)

Hello everyone my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive em… (อ่านเพิ่มเติม)

Hello everyone

my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive emails and try to open them, it only displays a blank page and loads without success.

I always need to copy the link manually and open it in chrome.

What we did:

We tried several things such as

Deleting Firefox history, cache, cookies, etc. However, when doing this, the link works the first time but the following tries don't work, it just keeps loading infinitely (same behavior in a Private Window). Disabling all add-ons.

We have observed that the same links work as expected in Chrome and this behavior happens only with the links related to the customer issue view, other Jira links work normally.

I'm using the latest Firefox version such as Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20248) 64-bit

ถามโดย young-game เมื่อ 3 วันก่อน

Bookmark Drop Down Menu Hidden Behind

It's kind of hard to describe aside from the title. Only happens when I am using the drop down bookmarks toolbar. When I right-click on an item to bring up the menu, it f… (อ่านเพิ่มเติม)

It's kind of hard to describe aside from the title.

Only happens when I am using the drop down bookmarks toolbar. When I right-click on an item to bring up the menu, it flickers for an instant, then hides behind the bookmarks drop down menu. Ok, so I guess I could explain it a bit more.

But here's a video showing it more in detail. https://www.loom.com/share/a166451f9354463dbbb6d9faf57df315

I was trying to use the Private Mode with all the extensions disabled to see if that would solve the issue, but alas, it didn't help me isolate anything.

ถามโดย tomcha75 เมื่อ 1 วันก่อน

ตอบกลับล่าสุดโดย tomcha75 เมื่อ 14 ชั่วโมงก่อน

"Crash" or "Hang"

HP 17" laptop with Windows 10, Firefox v105.0.1, MSN home page (have had it for years}: "Crash" or "Hang"? When opening second or third tab (following news/magazine … (อ่านเพิ่มเติม)

HP 17" laptop with Windows 10, Firefox v105.0.1, MSN home page (have had it for years}: "Crash" or "Hang"?

When opening second or third tab (following news/magazine articles), I will get three or four "tops of a pages" and cannot exit. Mouse unresponsive. No error messages. Display will flicker during and after getting completely off of internet. Before this, display is fine. To get out, I go to my email tab and open a new tab then exit unresponsive tabs.

This all started a couple of days after a "another" Microsoft update. I uninstalled the last update but that did not help. I then searched for all available Microsoft updates and down loaded three of them.... no improvement to the issue. Ran PC Matic scan but no improvement. Several restarts during these actions.

I'm not a computer guy so any fix needs to be simple. Should I just uninstall Firefox and reinstall? I do have some add-ons but can't remember what they are. Will cross that bridge when necessary.

Thank you in advance for any help you can offer.

ถามโดย raraley เมื่อ 15 ชั่วโมงก่อน

Will not load links or perform hover effects

Fire fox is the only browser that seems to have problems loading my website correctly. Chrome, Edge, Opera, and AVG Secure Browser load my website just fine... Firefox do… (อ่านเพิ่มเติม)

Fire fox is the only browser that seems to have problems loading my website correctly. Chrome, Edge, Opera, and AVG Secure Browser load my website just fine...

Firefox doesn't seem to load the links or the hover effects of the pop up navigation menu. For a better understanding of the problem, just load it with any of the other browsers and you will see what I mean.

Website that is not loading correctly

ถามโดย randyzeroth เมื่อ 19 ชั่วโมงก่อน

Firefox crashes repeatedly even in Troubleshoot mode

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I g… (อ่านเพิ่มเติม)

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I generally have 4 or 5 tabs open, not a ton. Running Windows 10 Pro version 21H2. Not sure why I'm including crash id in a community support group, but you said to do so...

b1c0c1af-7c94-448f-97dd-d40b79ff4731

ถามโดย adalgisa_b เมื่อ 1 วันก่อน

ตอบกลับล่าสุดโดย adalgisa_b เมื่อ 20 ชั่วโมงก่อน

Mac Gmail issue

On my Mac running High Sierra 10.13.6, Firefox version 05.0.1, Gmail loads and I can initially click on one email and view it but thereafter nothing happens when I click … (อ่านเพิ่มเติม)

On my Mac running High Sierra 10.13.6, Firefox version 05.0.1, Gmail loads and I can initially click on one email and view it but thereafter nothing happens when I click on any other. If I reload the page, it will work just open one email again. I believe this started when I upgrade Firefox. Notice in my screen capture how two items are selected.

ถามโดย sjschultz1950 เมื่อ 22 ชั่วโมงก่อน

search/address bar issue

Every time I type in the search/address bar this is what happens. For some reason what ever I am searching gets http://whatever added behind it. I use Linux (various dist… (อ่านเพิ่มเติม)

Every time I type in the search/address bar this is what happens. For some reason what ever I am searching gets http://whatever added behind it. I use Linux (various distro's) and windows, they all seem to do it. How do I stop firefox from doing this.

ถามโดย ajndede เมื่อ 23 ชั่วโมงก่อน

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (อ่านเพิ่มเติม)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

ถามโดย eladopoulos เมื่อ 5 เดือนก่อน

ตอบกลับล่าสุดโดย eladopoulos เมื่อ 1 วันก่อน

Tab refreshing and going back to homepage

I have been having a problem with Mozilla. This is the newest version and now, some sites I enter start to constantly refresh, and the refresh button flashes between the … (อ่านเพิ่มเติม)

I have been having a problem with Mozilla. This is the newest version and now, some sites I enter start to constantly refresh, and the refresh button flashes between the X and reload symbol until it takes me back to the homepage. If I open in a new tab, the problem persists but it can't take me back to the initial page so it shows a html version of the page and keeps reloading.

I already tried other options on the about:config like disable auto refresh and disable refresh when memory is low and other configs suggested by other foruns.

It's also happening on safe mode and I already reinstalled Firefox to see if the problem persists and unfortunately it still does. It won't open random pages and right now I am writing this on my cellphone because the support firefox page won't work

ถามโดย bernardo.isaac.cg เมื่อ 1 วันก่อน

Lost frames on YouTube video.

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to … (อ่านเพิ่มเติม)

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to play video with Firefox and attachment 2 is with Safari. And the battery usage with Firefox when play video is about 3 times faster than usual.

I use latest version of macOS Monterey with Intel CPU. If anyone could help me find the problem, I will be appreciated.

ถามโดย Orange เมื่อ 1 วันก่อน

Opening Firefox

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minu… (อ่านเพิ่มเติม)

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minutes, and suddenly it starts working again, without issue. WHY? It seems completely random, never happens more than once a week or so, and simply stops working. Can't connect to any sites, including home page. Task manager might show multiple "Firefox" opens, and if I close the window and try to reopen it the error message is that Firefox is already running. Nothing I can do but sit for 5+ minutes and wait. Any ideas?

ถามโดย robert.spehn เมื่อ 1 วันก่อน

YouTube videos not working! Help!

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each … (อ่านเพิ่มเติม)

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each individual extension, watching videos on the private mode, downloading firefox fresh once again, etc. Nothing works, I can't play a single video on youtube through FireFox. Be it private, or not. Reddit videos do not work, Netflix does not work, everything keeps on loading, I'd like any help. I want to stay with FireFox, but I can't watch a single thing...

ถามโดย holyqueenolivia เมื่อ 1 วันก่อน

ตอบกลับล่าสุดโดย holyqueenolivia เมื่อ 1 วันก่อน

Kroger.com access

When I log in to my Kroger.com account with Foxfire I receive this message: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try… (อ่านเพิ่มเติม)

When I log in to my Kroger.com account with Foxfire I receive this message: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again." I have to use Edge to log into the Kroger site which does work.

Fred

ถามโดย aldridge.fred เมื่อ 1 วันก่อน

Firefox crashes intermittently even in troubleshoot mode

Can you help me figure out why my Firefox browser keeps crashing? I've confirmed I have the latest version installed [105.0.2 (64-bit) - my About Mozilla Firefox says Fir… (อ่านเพิ่มเติม)

Can you help me figure out why my Firefox browser keeps crashing?

I've confirmed I have the latest version installed [105.0.2 (64-bit) - my About Mozilla Firefox says Firefox is up to date]. It doesn't seem to crash upon starting, but it does frequently and intermittently while in use.

I have restarted in Troubleshooting Mode and still experience crashes.

Here are a few recent crash reports from today: bp-d2250ad1-20e7-4748-8172-a0cb60221005 bp-07712644-4d9a-4fb7-a01f-7eeb20221005 bp-ce3d7350-28c6-48bd-81f4-253b20221005

Thanks, Laura

ถามโดย ltuohy เมื่อ 1 วันก่อน