คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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Amazon

My Firefox no longer supports Amazon. I must now go to Google Chrome in order to buy products on Amazon Prime. Can this be fixed?

ถามโดย west47916 เมื่อ 2 เดือนก่อน

ตอบโดย vince.greer เมื่อ 1 เดือนก่อน

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (อ่านเพิ่มเติม)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

ถามโดย kemcnabb เมื่อ 2 เดือนก่อน

ตอบโดย kemcnabb เมื่อ 2 เดือนก่อน

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Crash when loading some tabs on VNC server host

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session… (อ่านเพิ่มเติม)

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session on, results in a crash.

Crash report ID: bp-5dc1e89d-dc1f-40f2-9dbe-7f4380220419

I've tried running Firefox in safe-mode and the crash doesn't happen, but turning off hardware acceleration, swapping to default themes, removing all extensions, and completely removing Firefox and the .mozilla folder and then re-installing Firefox have not changed the crash behaviour in the absence of the safe-mode flag.

I would appreciate help in identifying what other paths of investigation I can take.

ถามโดย KhaanephEx เมื่อ 2 เดือนก่อน

ตอบโดย KhaanephEx เมื่อ 3 สัปดาห์ก่อน

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Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (อ่านเพิ่มเติม)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

ถามโดย look4 เมื่อ 4 สัปดาห์ก่อน

ตอบโดย AliceWyman เมื่อ 3 สัปดาห์ก่อน

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Is Firefox being phased out as a browser?

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me k… (อ่านเพิ่มเติม)

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me know. Many thanks Anthony

ถามโดย avwood เมื่อ 2 เดือนก่อน

ตอบโดย James เมื่อ 2 เดือนก่อน

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Mozilla Firefox - Manage Bookmarks - Default Folder

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the … (อ่านเพิ่มเติม)

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the "Bookmarks Menu" folder. How do I make it do that?

ถามโดย gtadamsesq เมื่อ 2 เดือนก่อน

ตอบโดย cor-el เมื่อ 1 เดือนก่อน

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64 bit Windows

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open… (อ่านเพิ่มเติม)

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open my browser. That seems like a long time. The message went like this "\??\C:\ Program Files(x86)\MozillaFirefox\firefox.exe" How do I know what version of Firefox I am using?

ถามโดย jnet620 เมื่อ 1 เดือนก่อน

ตอบโดย TyDraniu เมื่อ 1 เดือนก่อน

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after firefox update to 100.0 - i can't use any of my addons, and cant install new one

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" butt… (อ่านเพิ่มเติม)

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!

ถามโดย Andy เมื่อ 2 เดือนก่อน

ตอบโดย Andy เมื่อ 1 เดือนก่อน

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Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (อ่านเพิ่มเติม)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

ถามโดย gprit1 เมื่อ 1 เดือนก่อน

ตอบโดย cor-el เมื่อ 1 เดือนก่อน

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No PDF handling options in Firefox 99

Dear Madam or Sir, since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. … (อ่านเพิ่มเติม)

Dear Madam or Sir,

since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. 1.PNG We don’t have any enterprise policies enabled except for disabling updates, cf. 2.PNG. We tried disabling hardware acceleration, but it did not help, cf. 3.PNG We tried safe mode and an empty user profile, both to no avail.

This problem seems to be irrespective of the user profile because when I roam my user profile to a machine with FF 93 ESR, there is no issue and I can view PDFs in the browser.

Is there any suggestion how to return the built-in PDF viewer?

Thank you very much in advance!

Best regards

Victor

ถามโดย mail1155 เมื่อ 1 เดือนก่อน

ตอบโดย mail1155 เมื่อ 1 เดือนก่อน

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Why do links not work in Firefox, but do on other browsers

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used fi… (อ่านเพิ่มเติม)

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used firefox as default for many years. I assume this is a security thing, but these are basic links. I have no add-ons or other complications. Most times, I do not even realize there is a problem, but when I feel something is wrong, I try another browser and it works. Thank you.

ถามโดย HnLA เมื่อ 2 เดือนก่อน

ตอบโดย HnLA เมื่อ 2 เดือนก่อน

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Websites are not compatible with Firefox Browser ..... WHY?

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i g… (อ่านเพิ่มเติม)

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

ถามโดย Steve เมื่อ 2 เดือนก่อน

ตอบโดย Steve เมื่อ 2 เดือนก่อน

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Unable to play Twitter/Reddit/Facebook Video and GIFs on Firefox 99.0.1 (64-bit)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit). I am able t… (อ่านเพิ่มเติม)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

ถามโดย Bhanu Magotra เมื่อ 1 เดือนก่อน

ตอบโดย Bhanu Magotra เมื่อ 1 เดือนก่อน

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Log in problems on 3rd party websites

On certain websites I notices I have 'unknown errors' when trying to log in. Usually this is remedied by either using Chrome or clearing cookies and the cache. Both of th… (อ่านเพิ่มเติม)

On certain websites I notices I have 'unknown errors' when trying to log in.

Usually this is remedied by either using Chrome or clearing cookies and the cache.

Both of there are inconvenient and result in a great deal of wasted time.

The usual response by these websites is "get Mozilla to fix this".

I'm getting sick of this.

I don't want to switch to Chrome but I will have to if this persists.

ถามโดย dominicpukallus เมื่อ 2 เดือนก่อน

ตอบโดย Amelia เมื่อ 2 เดือนก่อน

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Amazon.com "returns and orders" do not load

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using … (อ่านเพิ่มเติม)

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

ถามโดย nantucketbob เมื่อ 2 เดือนก่อน

ตอบโดย FredMcD เมื่อ 2 เดือนก่อน

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Firefox not playing embedded Youtube videos in my phpBB forum

Firefox recently stopped playing embedded youtube videos on my phpBB forum site? i keep the latest firefox and only recently showed up embedded videos play fine on Chrome… (อ่านเพิ่มเติม)

Firefox recently stopped playing embedded youtube videos on my phpBB forum site?

i keep the latest firefox and only recently showed up embedded videos play fine on Chrome and others

here's a link to my forum which includes an embedded Youtube video demonstrating the issue, does it play on your browser? (ONLY firefox has an issue on my computer, chrome, etc. work fine)

https://www.mchenrysoftware.com/board/viewtopic.php?t=2045

thanks for any tests/insight into what might be causing the issue

brian

ADDITIONAL COMMENT: why don't you include a date on these posting? a lot of wasted time on old posts? and also need a 'Preview' on these before posting?

ถามโดย Brian เมื่อ 2 เดือนก่อน

ตอบโดย FredMcD เมื่อ 2 เดือนก่อน

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Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not … (อ่านเพิ่มเติม)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en®ion=us&callback=onApiLoad”.

ถามโดย woolwit เมื่อ 2 เดือนก่อน

ตอบโดย woolwit เมื่อ 1 เดือนก่อน

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OneDrive Links stopped opening

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1… (อ่านเพิ่มเติม)

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1 (64 bit desktop).

ถามโดย rhuitric เมื่อ 2 เดือนก่อน

ตอบโดย cor-el เมื่อ 2 เดือนก่อน

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Reply Window in Slack Thread Will Not Allow Comments

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon… (อ่านเพิ่มเติม)

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon is displayed for a second but then nothing happens; all I get is a white sidebar. I have updated to 99, shutdown and rebooted, opened Slack in an new window and nothing allows replys. I am running Windows 10 Pro, build 1903, 64 bit, i5 processor, 16 GB RAM. Suggestions?

ถามโดย Rocket Roger เมื่อ 2 เดือนก่อน

ตอบโดย cor-el เมื่อ 2 เดือนก่อน

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Selection is not highlighted in Firefox and Thunderbird

Hello, When I select text in Firefox the selection is not highlighted. The selection itself does work (e.g. deleting a selected word) but is not visible. The problem occu… (อ่านเพิ่มเติม)

Hello,

When I select text in Firefox the selection is not highlighted. The selection itself does work (e.g. deleting a selected word) but is not visible. The problem occurs in all fields where text can be entered, so the URL space, the search field but also text field on a page like this one. The strange thing is that the problem also occurs in Thunderbird.

I am using Ubuntu 18.04.6 LTS, Firefox 99.0 and Thunderbird 91.8.1

ถามโดย Jan FtFA เมื่อ 1 เดือนก่อน

ตอบโดย Jan FtFA เมื่อ 1 เดือนก่อน