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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (อ่านเพิ่มเติม)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 29 นาทีก่อน

restore tabs

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a fi… (อ่านเพิ่มเติม)

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

Asked by ss-shadow 29 นาทีก่อน

trouble updating

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. But I DO NOT USE THESE OLD VERSIONS - I DO USE WIND… (อ่านเพิ่มเติม)

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: cbink@shaw.ca ,

Thank you, Chris

Asked by Chris 32 นาทีก่อน

Garbled Fonts

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac wi… (อ่านเพิ่มเติม)

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac with a 3.3 GHz 6-Core Intel Core i5 processor with Mac OS 14.1.1 and Firefox 120.0 (64-bit).

Help?

Asked by seamonsters 35 นาทีก่อน

Firefox switching to old instances

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once sw… (อ่านเพิ่มเติม)

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Asked by Henrik 2 วันก่อน

interface problems

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a vide… (อ่านเพิ่มเติม)

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Asked by mabtheoriginal 57 นาทีก่อน

I changed Mac device and my firefox looks completely different

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac dev… (อ่านเพิ่มเติม)

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac device to a new one and however I logged in with my profile my Mozilla Firefox looks completely different and I would like to know which version I used let's say a week ago and what is the version now, is there a way to figure out this? Honestly, I don't like this version and I would like to get back the old one or the old customization. Can you check this for me please? Thank you, Richard.

Asked by richard.nemeth1 1 ชั่วโมงก่อน

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (อ่านเพิ่มเติม)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 1 ชั่วโมงก่อน

how to keep skype from loading as TSR when Firefox is started

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings w… (อ่านเพิ่มเติม)

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings windows, not even as there but disabled. This does not occur when I open a regular Firefox window.

Asked by spammenot001 1 ชั่วโมงก่อน

Disable search in adressbar

I want to use the search field for search and the adressbar to enter adresses. Unfortunately it doesn't let me enter adresses, they all get routed to a search provide (go… (อ่านเพิ่มเติม)

I want to use the search field for search and the adressbar to enter adresses. Unfortunately it doesn't let me enter adresses, they all get routed to a search provide (google) and I can't acees my router

How can I dsable the search in the adressbar?

Setting browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar (are you kidding me?) to flase does not help

Asked by joe80 5 ชั่วโมงก่อน

Last reply by joe80 1 ชั่วโมงก่อน

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (อ่านเพิ่มเติม)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Asked by btlandy1 1 ชั่วโมงก่อน

make the result of my search generate a page which shows more of the intended webpage as it was designed

shoould i uninstall and reinstall mozilla firefox? as far as i know im using all the default settings. when i search the net it returns a page that im sure the site doesn… (อ่านเพิ่มเติม)

shoould i uninstall and reinstall mozilla firefox? as far as i know im using all the default settings. when i search the net it returns a page that im sure the site doesnt intend its text and other features to be so HUGE. I ALWAYS have to scroll down to get to a button.

Asked by Shandy 2 ชั่วโมงก่อน

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (อ่านเพิ่มเติม)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by reven2574 2 วันก่อน

Last reply by reven2574 2 ชั่วโมงก่อน

Jogging through MP3s served from a certain site causes Firefox to play them in silence

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when… (อ่านเพิ่มเติม)

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

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