คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (อ่านเพิ่มเติม)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

ถามโดย BumbleBreeBee เมื่อ 1 สัปดาห์ก่อน

ตอบกลับล่าสุดโดย jonzn4SUSE เมื่อ 5 วันก่อน

FireFox started crashing at FireFox launch.

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently n… (อ่านเพิ่มเติม)

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently not.

Windows 7

ถามโดย rbryant67 เมื่อ 1 สัปดาห์ก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 1 สัปดาห์ก่อน

Very frequent Firefox Crashes

Hi all, first time poster, Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes… (อ่านเพิ่มเติม)

Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

ถามโดย samrichynyc เมื่อ 2 สัปดาห์ก่อน

ตอบกลับล่าสุดโดย cor-el เมื่อ 2 สัปดาห์ก่อน

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (อ่านเพิ่มเติม)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

ถามโดย Lee150 เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 สัปดาห์ก่อน

Firefox crashes when attempting to view google maps street view or web GL 3d tour

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM Firefox crashes when attempting to view google maps st… (อ่านเพิ่มเติม)

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM

bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM

Firefox crashes when attempting to view google maps street view. I have completed refresh, uninstall and reinstall. Went back to older version ESR to try that with no luck

ถามโดย john694 เมื่อ 3 สัปดาห์ก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 3 สัปดาห์ก่อน

Firefox doesn't load pages or open anything

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing ca… (อ่านเพิ่มเติม)

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing cache, refershing firefox as it was suggested in help pages. I also tried starting firefox in troubleshooting mode but it crashed and won't open in that mode. Although it opens in normal mode.

  • Other browsers (Chrome and Opera) are working well.

Crash ID: bp-ea57ccf0-5b49-4e3a-8921-d8b160211217

ถามโดย taha.abdelkhaleq เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 1 เดือนก่อน

Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (อ่านเพิ่มเติม)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

ถามโดย mhinck1 เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 1 เดือนก่อน

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I … (อ่านเพิ่มเติม)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

ถามโดย djbowen08 เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย cor-el เมื่อ 1 เดือนก่อน

Firefox crashes while playing video (ERS linux)

I couldn't get the crash data at all. But I managed to get this from the Terminal; [Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: … (อ่านเพิ่มเติม)

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr&lt;mozilla::MediaTrackDemuxer::SamplesHolder&gt;, mozilla::MediaResult, true&gt; &gt; mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

ถามโดย fugido เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย jonzn4SUSE เมื่อ 1 เดือนก่อน

Firefox every tab getting crashed

https://crash-stats.mozilla.org/report/index/711afc4a-b3ab-4c6d-8aec-7dd660211214 kindly check this link. this is crashed report. … (อ่านเพิ่มเติม)

ถามโดย Afnan Mahmud เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 1 เดือนก่อน

all tabs crash when Private Internet Access (VPN software) drops connection

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pag… (อ่านเพิ่มเติม)

Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

ถามโดย firefox1649 เมื่อ 1 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 1 เดือนก่อน

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (อ่านเพิ่มเติม)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

ถามโดย pppjhow32 เมื่อ 2 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (อ่านเพิ่มเติม)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

ถามโดย arek77rz เมื่อ 2 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (อ่านเพิ่มเติม)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

ถามโดย sglenn06 เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (อ่านเพิ่มเติม)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

ถามโดย WhiteBimmer เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (อ่านเพิ่มเติม)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

ถามโดย afarr83 เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

Firefox keeps crashing repeatedly

Firefox keeps crashing repeatedly. Here is the latest crash ID number: bp-52b83dd8-360a-4afa-b79b-18a900211030

ถามโดย aselvaraju เมื่อ 2 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 2 เดือนก่อน

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (อ่านเพิ่มเติม)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

ถามโดย domerono เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 3 เดือนก่อน

crashing

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks… (อ่านเพิ่มเติม)

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks anymore.

ถามโดย alexagems เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย FredMcD เมื่อ 3 เดือนก่อน

Firefox is crashing in my Windows 10

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed. I've restarted the computer I have no problem with o… (อ่านเพิ่มเติม)

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed.

I've restarted the computer

I have no problem with other software like google chrome.

ถามโดย nlbtomtec เมื่อ 3 เดือนก่อน

ตอบกลับล่าสุดโดย TyDraniu เมื่อ 3 เดือนก่อน