PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (อ่านเพิ่มเติม)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Asked by avisekn 6 ชั่วโมงก่อน

Last reply by TyDraniu 12 นาทีก่อน

Do you have the IBM Trusteer Rapport add on

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you… (อ่านเพิ่มเติม)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Asked by Chipeto 6 ชั่วโมงก่อน

Last reply by TyDraniu 14 นาทีก่อน

Since the last two updates, Firefox enhanced tracking is out of control

FF loads so slowly and blocks so many sites that I had to disable enhanced tracking to get to mozilla.org. It can take up to 30 seconds for a site to load if I don't dis… (อ่านเพิ่มเติม)

FF loads so slowly and blocks so many sites that I had to disable enhanced tracking to get to mozilla.org. It can take up to 30 seconds for a site to load if I don't disable enhanced tracking, and even then, some won't load and will time out. I have 7 pinned items that load when FF opens, and it can take up to 5 minutes for all of those to load. Even on some sites where I have enhanced tracking turned off, I have to close the initial block page to get the site to load. Sometimes I have to stop the download and refresh to get the page to load. It is blocking sites that I've used for years with no problems.

What I have done: Troubleshoot mode - loaded a bit faster, but still had problems with some bookmarked pages I've used for years with no problems. It seems to hate all Google Pages, especially Google News Turned off Deceptive Content and Dangerous Software protection Turned off HTTPS only mode Turned off Block Popup Windows

Asked by dsa65 1 ชั่วโมงก่อน

Last reply by zeroknight 18 นาทีก่อน

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (อ่านเพิ่มเติม)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian 21 ชั่วโมงก่อน

Last reply by zeroknight 3 ชั่วโมงก่อน

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (อ่านเพิ่มเติม)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 1 สัปดาห์ก่อน

Last reply by NoahSUMO 3 ชั่วโมงก่อน

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (อ่านเพิ่มเติม)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 12 ชั่วโมงก่อน

Last reply by zeroknight 3 ชั่วโมงก่อน

YouTube Advanced Bitrate Not Playing in Firefox

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played… (อ่านเพิ่มเติม)

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played at a higher bitrate, which means even 1080p can play at a higher quality. When setting quality on a video, in addition to the 1080p, you can choose "1080p Advanced bitrate" as an option. Firefox has trouble playing these files, whereas Safari and other browsers don't have a problem with YouTube. Please fix this.

Asked by Larry Silverman 13 ชั่วโมงก่อน

Last reply by zeroknight 4 ชั่วโมงก่อน

website displays a Mozilla error

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla… (อ่านเพิ่มเติม)

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla has to be updated. Could you please help me update Mozilla? For instance, when I attempt to open (https://phoneinsurance.us/), I get an error warning.

Asked by Atvili Unven 19 ชั่วโมงก่อน

Last reply by jonzn4SUSE 8 ชั่วโมงก่อน

Amazon not working

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and c… (อ่านเพิ่มเติม)

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

Asked by cherryblossomshadow3 9 ชั่วโมงก่อน

Last reply by jonzn4SUSE 9 ชั่วโมงก่อน

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (อ่านเพิ่มเติม)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 21 ชั่วโมงก่อน

Last reply by jscher2000 - Support Volunteer 16 ชั่วโมงก่อน

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (อ่านเพิ่มเติม)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond 17 ชั่วโมงก่อน

Last reply by jscher2000 - Support Volunteer 16 ชั่วโมงก่อน

Log in preference setting

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not… (อ่านเพิ่มเติม)

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not have to log into my account every time i use the site but I have looked everywhere and still fail to see it. Where about can i turn this setting on so i do not have to sign into my profile to use the relevant site. Thank you.

Asked by parth.mistry360 18 ชั่วโมงก่อน

Last reply by cor-el 16 ชั่วโมงก่อน

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (อ่านเพิ่มเติม)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand 1 วันก่อน

Last reply by jscher2000 - Support Volunteer 16 ชั่วโมงก่อน

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (อ่านเพิ่มเติม)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 1 วันก่อน

Last reply by cor-el 18 ชั่วโมงก่อน

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (อ่านเพิ่มเติม)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan 1 วันก่อน

Last reply by jscher2000 - Support Volunteer 18 ชั่วโมงก่อน