คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
  • เก็บถาวรแล้ว

Firefox is blocking click through to Google Ad results

when i execute a google search and click through to an Ad result, i get the following error message. Secure Connection Failed An error occurred during a connection to … (อ่านเพิ่มเติม)

when i execute a google search and click through to an Ad result, i get the following error message.

Secure Connection Failed

An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when i click "learn more" i am directed to this firefox support page, which is not helpful / does not resolve the issue. https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

QUESTION: how do i setup Firefox to allow click through of Google Ads?

P.S. i do not have any ad blocker extensions enabled. this is only an issue in Firefox. i have no issue with click through on Chrome or Safari.

Asked by ipignatelli 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

  • เก็บถาวรแล้ว

"Delete cookies and site data when firefox is closed" checked but data remains

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or co… (อ่านเพิ่มเติม)

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or cookies when it hasnt even visited anything yet? Whats worse is that sometimes it can be around 8Mb. So even if it is something that firefox itself puts in that folder upon starting a new session why does the data size vary that much? And its not random, it will either be a couple of tens of Kb or around 8Mb.

I have "Delete cookies and site data when firefox is closed" checked. Under "Manage exceptions" there are none. History is set to "Never remember".

I actually just checked now. Backed the text above to a file, turned all my addons off, and exited firefox entirely. Made sure there there are no firefox processes running, started it up to blank tab, and first thing I see is that there are 8.8Mb of data under the "Cookies and site data" section. I press the clear data button and exit entirely again. No processes running, start a new one, and theres 72Kb of data there. What is that?

Asked by alicewhole 2 ปีก่อน

Last reply by alicewhole 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

past searches being saved even while private browsing

Hello! I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search fiel… (อ่านเพิ่มเติม)

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

Asked by amygrams7 2 ปีก่อน

Answered by amygrams7 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

browser tracking

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to… (อ่านเพิ่มเติม)

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to track me on a given web site? I've seen where a VPN, not sure what that is, can be of big help. How do I initiate a VPN and are there free VPN's? When I visit this particular site it states, "from your site login activity" and goes on from there what they want to do. How do I make it more difficult for a web site to be able to track my log in activity? Will a VPN solve this problem? Or, does Firefox have various accessories that can do the same thing? I know deleting cookies with this particular site does not solve the issue for me. Can someone help? Thank you.

Asked by sciencemagic 2 ปีก่อน

Answered by Dropa 2 ปีก่อน

  • เก็บถาวรแล้ว

RE: CHANGE ACCOUNT EMAIL ADDRESS

How can I change my account email address if I no longer have access to the old email address? My new email address is [edited email from public] @gmail.com.

Asked by laptop.guest 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

  • เก็บถาวรแล้ว

Loading a web site

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing… (อ่านเพิ่มเติม)

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing happens in "Standard". Most of my attempts are from links, but it won't load if I just load in a https. This does not happen if I use Safari as my default browser or just enter the web site on Safari.

Asked by fordrd 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

trying to access Facebook error

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox t… (อ่านเพิ่มเติม)

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

Asked by judgeraye 2 ปีก่อน

Answered by cor-el 2 ปีก่อน

  • เก็บถาวรแล้ว

Kroger.com says I have ad blockers or pop ups - don't think I do

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups. I ha… (อ่านเพิ่มเติม)

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups.

I have gone into Mozilla settings and included the Kroger address and an exception. I have cleared the cache. I have rebooted several times. Using Windows 11 laptop. I do not have any other browsers installed. I used AVG Security and Norton VPN, but nothing has changed since I last used Kroger.com.

Any ideas would be greatly appreciated.

Asked by Melissa 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

  • เก็บถาวรแล้ว

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (อ่านเพิ่มเติม)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 2 ปีก่อน

Last reply by cor-el 1 ปีก่อน

  • เก็บถาวรแล้ว

Password

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to t… (อ่านเพิ่มเติม)

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

Asked by TDS 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (อ่านเพิ่มเติม)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 ปีก่อน

Answered by jscher2000 - Support Volunteer 2 ปีก่อน

  • เก็บถาวรแล้ว

How to stop "Is your current browser giving you the best of the web" pop up on msn.com

I use msn for news and it daily gives you a pop up saying, "Is your current browser giving you the best of the web" and "Microsoft edge has new features built to..." It… (อ่านเพิ่มเติม)

I use msn for news and it daily gives you a pop up saying, "Is your current browser giving you the best of the web" and "Microsoft edge has new features built to..."

It takes a good third of the screen, meaning I delete it each time and restore the rest of the screen. It's a pain in the rear multiple multiple times a day.

I thank you ahead of time for ideas and solutions.

Tom

Asked by holimukei 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

  • เก็บถาวรแล้ว

All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (อ่านเพิ่มเติม)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 2 ปีก่อน

Last reply by Terry 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (อ่านเพิ่มเติม)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 2 ปีก่อน

Answered by Dropa 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

How can I print out my saved passwords in my Firefox? I do not use Chrome, just Firefox and my laptop. No cellphone.

Hi. I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacke… (อ่านเพิ่มเติม)

Hi.

I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacked or breaks down, then I need to use someone else's computer to access my passwords in an emergency, and can't access my passwords to do so...so printing them out periodically is the smartest thing I can think of.

Help, anyone? This is pretty important to me. Thank you!

Asked by Hashachar70 2 ปีก่อน

Answered by Hashachar70 2 ปีก่อน

  • แก้ไขปัญหาแล้ว
  • เก็บถาวรแล้ว

Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (อ่านเพิ่มเติม)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 ปีก่อน

Answered by Terry 2 ปีก่อน

  • เก็บถาวรแล้ว

Yubico security key crashed. I replaced it. Some websites still ask for the crashed security key I do not have on all my Firefox devices

I registered a Yubico security key on Firefox. It crashed, so I sent it back for a refund. I bought another model, but do not want to use it. Websites continue to ask me … (อ่านเพิ่มเติม)

I registered a Yubico security key on Firefox. It crashed, so I sent it back for a refund. I bought another model, but do not want to use it. Websites continue to ask me the security key password and asks me to touch the security. I only used that key one time before it crashed. I can find no place to turn it off for Mozilla apps. Can you reset my account? How do I get websites that have skimpy security to stop asking for a Yubico security and they tell me Firefox requires it. I canceled one facebook account because they have very little security, but the one I used with the Yubico key one time will not let me login. The FB routines to recover a frozen account don't work. Please help Vance

Asked by Firefox Support 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

  • เก็บถาวรแล้ว

Can't login to Firefox account, don't have a two-step authentication app configured for the account, can’t find recovery codes and don’t have a logged-in device

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in dev… (อ่านเพิ่มเติม)

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in device. In addition, I subscribe to premium services linked to the affected Firefox account, so I'm now unable to access them as well. To ask this question, I created a new Firefox account.

What should I do now? It seems I'm stuck paying for services I can no longer access. I can't even cancel the premium services since I can't access the affected Firefox account. How can I contact Mozilla Corp?

Asked by rtrimble41 2 ปีก่อน

Last reply by rtrimble41 2 ปีก่อน