Firefox Support Forum

somewhile back i got a chase app add for getting deals and stuff with their help, it has been useless and want to delete it but cannot find where to delete it. i am still getting messages like.. we can save you money.. get a better deal. ect ect. stuff like that but cant find to delete.

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser

https://prnt.sc/brKa31ZMK1LE

I filled in a website active form (an online insurance claim), but because they had very little documentation, I started to fill it in to find out what information I needed. I intended and did abandon the page before the "submit button" closing the tab because I needed a real phone number (I had filled in a dummy just to progress the form). Well the claim was submitted and I got an email acknowledgement. I did not hit the submit button. I thought it an odd fault with the website and didn't think much of it, (it is just a pain to have to go and correct information). Well I am pretty sure it happened again. On an unrelated website with a complaint form, I filled in the form and left up in the browser, with the intention of rereading it in an hour or so to see if it made sense. But I decided not to proceed and just closed the browser. The form was submitted and I got a reply. Pretty sure I did not hit the submit button. It may be a configuration error or a extension problem but I think it happened with the 112 update, but I can't be sure. It is certainly only recent (~28 April ~8 June) but I have never used either of these online forms before so it may be coincidence.

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

I recently renamed a number of "htm" files and their associated "_files" folders. I used windows "rename" function, which I now know was wrong. I now know to open the file in Firefox and use the Firefox "Save as" function to rename.

So my improperly renamed htm files no longer associate with their "_files" folders that contain .js, .css and .svg files necessary to open the page. I end up with a blank screen

I've read a number of posts on how to use "save as" to maintain the file and folder association, but I have found nothing on how to "fix" this "after the fact".

Ideas?

Thanks in advance!

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Ventura? I assume that Mozilla does not have a ARM version or is this a configuration issue? Or is there a different issue at play here?

Some pages in the new internet banking site of my bank do not load while using Firefox, while they show on other browsers, including one on an android phone. For example, I was told by the customer help from the bank that if I click on my account name after login to internet banking, I should see a page with a button showing "Tax", and on that page I can click on "Download TDS" to download a tax deduction file. When I try to do this, a page showing "Tax" opens, but the page is otherwise blank. Clicking on "Tax" does not produce any result. I can carry out the "Download TDS" transaction on other browsers.

Should this be seen as a drawback of Firefox, or there is something else I can try, apart from using another browser?

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?