คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

White Bar over top of Firefox and address bar plus half of favorites bar

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (อ่านเพิ่มเติม)

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

Asked by astrupler 1 สัปดาห์ก่อน

Last reply by cor-el 2 นาทีก่อน

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (อ่านเพิ่มเติม)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

Asked by countryman 6 นาทีก่อน

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (อ่านเพิ่มเติม)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 22 ชั่วโมงก่อน

Last reply by jscher2000 - Support Volunteer 9 นาทีก่อน

firefox private mode language error

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok . … (อ่านเพิ่มเติม)

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

Asked by SD SD 2 ชั่วโมงก่อน

Last reply by cor-el 27 นาทีก่อน

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (อ่านเพิ่มเติม)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Asked by leslie.day 37 นาทีก่อน

SVG Display Issue in Firefox Requiring Height Specification

Hello, I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This be… (อ่านเพิ่มเติม)

Hello,

I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This behavior contrasts with other browsers, which handle SVG scaling seamlessly, typically adapting to the specified width or inheriting dimensions from parent elements.

During our website development, primarily through Elementor and leveraging Flexbox in a WordPress environment, this discrepancy becomes evident. The issue persists exclusively in Firefox, confirmed through extensive testing across various browsers and OS's with multiple SVG files and sites.

For diagnostic purposes, I recommend conducting controlled tests with SVG images embedded with our current setup. Set the SVGs to 100% width without defining their height and observe how they render in Firefox compared to other browsers. This should help ascertain whether the behavior in Firefox is anomalous.

I am assuming it may be with the way the markup of the SVG is rendered as it doesn't happen with all SVGs, however, other browsers appear to fix or override whatever is getting in the way from rendering...it is a strange issue.

I have included two images as an example. As you can see in the first image, the SVG isn't rendering (in Firefox) , but does render in Chrome/Safari. It only works when I define a height in px value on Firefox.

Please let me know if further information is required or if any specific steps need to be undertaken to address this issue.

Thank you.

Asked by 6pzqdwqjxs 37 นาทีก่อน

Images Not Loading on Certain Websites in Firefox

I'm having trouble with Firefox where images aren't loading on some websites, even though they display fine in other browsers. I've tried clearing the cache and restartin… (อ่านเพิ่มเติม)

I'm having trouble with Firefox where images aren't loading on some websites, even though they display fine in other browsers. I've tried clearing the cache and restarting Firefox, but the issue persists.

Is there anything else I can try to fix this problem and get images to load properly?

Asked by Robert Wolf 49 นาทีก่อน

Last reply by zeroknight 43 นาทีก่อน

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (อ่านเพิ่มเติม)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 5 วันก่อน

Last reply by zeroknight 45 นาทีก่อน

Search by image add-on issue

Hello, I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I ge… (อ่านเพิ่มเติม)

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

Asked by Mag Zyz 3 ชั่วโมงก่อน

Last reply by Mag Zyz 47 นาทีก่อน

Google Maps Street View

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand cor… (อ่านเพิ่มเติม)

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand corner terminates street view. This does not happen with other browsers.

My OS is Debian 12, Firefox is the latest version 115.9.1esr (64bit).

Asked by johnh009 22 ชั่วโมงก่อน

Last reply by zeroknight 50 นาทีก่อน

Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (อ่านเพิ่มเติม)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Asked by tmg3842 58 นาทีก่อน

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (อ่านเพิ่มเติม)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 2 ชั่วโมงก่อน

Last reply by zeroknight 1 ชั่วโมงก่อน

Newest update breaks file download from non-secure websites.

I have a well hidden web server that uses HTTP. I need to download files from that server. After the newest update, Firefox now gives a warning about the website and on… (อ่านเพิ่มเติม)

I have a well hidden web server that uses HTTP. I need to download files from that server. After the newest update, Firefox now gives a warning about the website and on that warning is a button to "Allow Download". However when I click on that button, the file that gets downloaded IS NOT the file that I was initially attempting to download. It looks like it is a copy of the web page that was being displayed at the time. I noticed this behavior at work. I went home and used Firefox to connect to the server and everything connected and downloaded correctly. I went to see what version of Firefox was running. It was 124.0.2 and there was a button saying "Update Firefox". I clicked that button. My home Firefox updated to 125.01 and my home version of Firefox now also downloads the wrong file.

Asked by Joel Swanson 2 ชั่วโมงก่อน

Last reply by zeroknight 1 ชั่วโมงก่อน

Website is not opening

Hi, The website below is not opening in Firefox but in Chrome. What setting is missing in Firefox? https://de.yvesdelorme.com/ … (อ่านเพิ่มเติม)

Hi,

The website below is not opening in Firefox but in Chrome. What setting is missing in Firefox? https://de.yvesdelorme.com/

Asked by Stefan Manthey 3 ชั่วโมงก่อน

Last reply by zeroknight 1 ชั่วโมงก่อน

Firefox PDF viewer incorrectly displays PDFs after a period of inactivity on Ubuntu 23.10.1 with KDE Plasma

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of … (อ่านเพิ่มเติม)

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of inactivity, PDFs become unreadable, and seem to cumulate everything that was displayed on screen (see screenshot). Ctrl + F5 does not help, and neither does closing the window and opening a new one with a link to the file. KDE Document Viewer displays the same file correctly.

Asked by Daigaku no Baku 6 ชั่วโมงก่อน

Last reply by zeroknight 2 ชั่วโมงก่อน

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (อ่านเพิ่มเติม)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Asked by 1142003595 2 วันก่อน

Last reply by zeroknight 23 ชั่วโมงก่อน

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (อ่านเพิ่มเติม)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 3 ชั่วโมงก่อน

MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on rest… (อ่านเพิ่มเติม)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Asked by michaelweigert 3 ชั่วโมงก่อน