คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (อ่านเพิ่มเติม)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

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Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (อ่านเพิ่มเติม)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

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<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (อ่านเพิ่มเติม)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 2 ปีก่อน

Last reply by arjuniscool0204 2 ปีก่อน

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2FA QR code, how to generate

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks! … (อ่านเพิ่มเติม)

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Asked by idondoty 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

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Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. ww… (อ่านเพิ่มเติม)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Asked by pete_scott2 2 ปีก่อน

Last reply by pete_scott2 2 ปีก่อน

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Saved invalid saved email adress

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that ol… (อ่านเพิ่มเติม)

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that old setting associated with my info/reply. In my canned responses, I can change/update my name, phone #, etc....but cannot repeat cannot change the email address. The block displays: [edited email from public] @cox.net. I have went to settings, privacy & security, etc in your application to search how I can update this Old Email Address. Your application always sends email to my correct address: [edited email from public] @gmail.com but when I reply to the site/request my response/page displays the old incorrect email. Please Please advise how I can correct this severe problem. It prevents me from donating to viable causes/programs because my reply lists my incorrect email address.....BTW I will be most most happy to donate to you guys if we can get this error corrected. Thank You in advance for our help. Wayne Bostic, [removed phone# from public], [removed email from public]

Asked by waynebostic 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

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Restricted Access using Mozilla

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access… (อ่านเพิ่มเติม)

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access to this site as I use it daily for business. Help! Thanks.

Asked by stlhseeker 2 ปีก่อน

Answered by Terry 2 ปีก่อน

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Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (อ่านเพิ่มเติม)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 2 ปีก่อน

Last reply by Cameron 2 ปีก่อน

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Why is Firefox connecting to Nord VPN when I don't have the extension / use Nord VPN

Hi! Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and… (อ่านเพิ่มเติม)

Hi!

Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN

There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and it also connected to nordvpn-com-blog.disqus.com.

A little concerning as I use Proton VPN which is currently off?

Can anyone assist?

Many thanks

Asked by iorem ipsum 2 ปีก่อน

Answered by iorem ipsum 2 ปีก่อน

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Won't connect to Netflix

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series o… (อ่านเพิ่มเติม)

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series or a movie. Since 2 nights ago, however, Firefox is blocking access on both my laptops with the message "Did not Connect: Potential Security Risk" and it doesn't allow me to bypass this. It is very upsetting and I cannot understand why Netflix would suddenly have become a security risk. My son--in-law in the UK talked me through how to load another browser, which I did, and was then able to watch Netflix. The other browser didn't block it! So why does yours. I quite frankly would prefer to continue to keep Firefox as my default browser, but it seems silly to have to use a second browser just to watch Netflix? Your assistance in sorting out this problem would be very much appreciated. Thank you Sue Taylor (Ms)

Asked by suechoochoo 2 ปีก่อน

Last reply by suechoochoo 2 ปีก่อน

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Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (อ่านเพิ่มเติม)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Asked by bob279 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

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Password for Old Navy requires 2 steps

Hello, When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email… (อ่านเพิ่มเติม)

Hello,

When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email. Here's where I hit the issue: FireFox Password Manager does not fill this in for me; not even the auto-fill works here. After I enter my email it then takes me to a page where my password is filled in (yay!). I'm glad that it at least fills in the password but I'd like to not have to fill in my email on the previous page.

I tried to create a new entry in Password Manager but it won't take the entire url; it shortens it. This url changes each time I go thru the process which complicates everything. I was hoping to take one of those urls (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=wJb1e) but it shortened it to just (https://secure-oldnavy.gap.com). I even tried creating a new entry without the last few characters (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=) but again it shortened it.

Is there a way to get FF Password Manager to provide auto-fill of my email address?

Thanks, Andre'a

Asked by DreaSpirit 2 ปีก่อน

Last reply by DreaSpirit 2 ปีก่อน

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Where're the Cookies?

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to fig… (อ่านเพิ่มเติม)

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to figure out which of them might be the problem. When that didn't work, I disabled all of them together - still the page would not load. I then went to MS Edge, and the page loaded fine - I have only one ad-blocker extension on MS Edge. That left me to believe that the issue may have been that I am blocking ALL 3rd party cookies in FF. I decided that WAS the problem after returning to FF and removing the checkmarks from Tracking Content, Cryptominers and Fingerprinters.

I called the website to talk to technical support. I wanted to find out what 3rd parties were involved so I could decide if I wanted to turn off the blocking of those cookies while using that website.

I was told the company and it's website are not affiliated with any 3rd parties, and so their website does not attempt to set any 3rd party cookies, the user does not need to allow/accept 3rd party cookies while on their site, and therefore, my blocking of 3rd party cookies would have no affect on whether or not I can access their website. INSTEAD... I was told that the 3rd party cookies are in my browser, a part of my browser, so that my browser, and in this case, specifically Mozilla, can keep track of my movements/activities and taylor advertising and other such crap to me.

Now...I did not think my browser actually cared where online I go unless it's one of those websites that FF will block my progress to, advise of an issue and ask if I really wanna keep on going. I thought a browser was simply the vehicle, like a car, that gets you to the store, and it's the store that has the salepeople trying to get you to buy stuff. If Mozilla is setting [tracking and 3rd party] cookies for Mozilla's benefit, why would users be given the tools to block cookies and trackers and other such invasions? Or are these tools just there to make the user feel like they have control, and in reality those tools/settings mean absolutely nothing?

Am I wrong? Or did the individual I spoke with just not know what the bloody hell they were talking about?? 'Cause if they are right...then I'm VERY disappointed in Mozilla and FF. I've been using FF for MANY years because I had more control than what users of Microsoft browsers (and a few others) have.

WHO is setting the cookies? _____________________________________________ Win10 Home, Vs 21H2 (OS Build 19044, 1645) Mozilla Firefox, 100.0 (64-bit)

Asked by FitAintBrkDntFxIt 2 ปีก่อน

Answered by FredMcD 2 ปีก่อน

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Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (อ่านเพิ่มเติม)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 2 ปีก่อน

Answered by cor-el 2 ปีก่อน

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Forms & Autofill

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help… (อ่านเพิ่มเติม)

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help. Many thanks.

Asked by david6566 2 ปีก่อน

Last reply by IP 2 ปีก่อน

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Why did FireFox install SoGou without my knowledge?

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other … (อ่านเพิ่มเติม)

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other software to sneak in.

Asked by rsbecker66 2 ปีก่อน

Last reply by FredMcD 2 ปีก่อน

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Protecting cookies from select sites

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and require… (อ่านเพิ่มเติม)

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and requires them to contact me with a code every time I try to log in...It is very annoying!!

Asked by wetazz 2 ปีก่อน

Last reply by cor-el 2 ปีก่อน

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Help with security settings

I just downloaded the Firefox browser to my computer and need to configure my security settings in order to have access to a specific site. I have never used Firefox befo… (อ่านเพิ่มเติม)

I just downloaded the Firefox browser to my computer and need to configure my security settings in order to have access to a specific site. I have never used Firefox before.

My instructions say I must have version 1.0 or newer. I have version 100

The instructions then say to do the following:

Select Tools/Options/Advanced Icon/Encryption Tab Under Protocols select check boxes for Use SSL3.0 and Use TLS1.0 Select Privacy Icon In the Firefox will drop-down list box select Use custom settings for history Select options accept cookies from sites and Cleat history when Firefox closes De-select Remember search and form history and Remember what I have downloaded Click OK

I cannot find "Tools" Can you please tell me where to look for it and will the other items be under tools.

I need this help ASAP because I'm trying to fill out a form for a background check and security clearance that is due today.

Any and all help will be appreciated.

Thank you.

Belinda Jackson

Asked by nbjackson1975 2 ปีก่อน

Last reply by jscher2000 - Support Volunteer 2 ปีก่อน

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Website Login not Retained while Browsing

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say … (อ่านเพิ่มเติม)

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say Amazon, while I'm browsing, I end up having to re-enter my login information pretty much every other time that I switch between pages. I've never had an issue like that with any other browser. Is there some setting I need to adjust to stop that from happening? As I said, I'm not looking to save my passwords and usernames within the browser, I just want to effectively browse a website after logging into it without needing to login every time I move between pages. Thanks!

Asked by The_Dude_Abides 2 ปีก่อน

Answered by FredMcD 2 ปีก่อน