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how do i get rid of firefox.exe bad image


that is all the information i can give.

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Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • Picasa plugin
  • McAfee MSS+ NPAPI Plugin
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:22.0) Gecko/20100101 Firefox/22.0

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Tyler Downer
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1166 solutions 6653 answers

Helpful Reply

What do you mean "bad Image"? Please clarify what's going on

  • Top 10 Contributor
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10776 solutions 96961 answers

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

Question owner

thanks for your reply. i started to uninstall firefox and have been asked to close firefox before i can proceed. how do i close firefox and carry on.

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10776 solutions 96961 answers

You can close Firefox in the usual way via Firefox > Exit Firefox or File > Exit Firefox.

Try to reboot the computer if there are still files in use.

Question owner

sorry but it did not work. every time i cancel i get another one this time instead of firefox.eve it is AdobeARM.exe then newdev.eve etc etc etc.

driving me nuts.