Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Unable to stay logged in even with passing security steps

  • 3 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 261 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el
  • เก็บถาวรแล้ว

samuellay08
samuellay08

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out. On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop. Any ideas? Sam

การตอบกลับทั้งหมด (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Did you try to close the tab to add another device since this is optional ?

samuellay08
samuellay08 เจ้าของคำถาม

I did but it has logged me out pretty much instantly and this is on two separate devices. I even tried it in incognito mode but made no difference.

My credentials work fine on here to raise this issue so I think the details are fine.

I’ve tried removing the devices from my list too. ☹

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

In case of issues, try to login to the Mozilla Account via this website using the email address and password.