Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Hardware acceleration issue since thunderbird 91 and firefox 100

  • ยังไม่มีคำตอบ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
peterjjames_9
peterjjames_9
more options

Ever since the update to Firefox 100 and Thunderbird 91, on Linux Mint, Linux 5.4.0-113-generic #127-Ubuntu SMP Wed May 18 14:30:56 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux, (general system and kernel updates at the same general time) both programs suddenly decided that I no longer had hardware acceleration (H.A.) and refused to load outside of safe-mode. Firefox is continuing to function with H.A. turned off. Thunderbird has decided that it will no longer load even in safe-mode. (I will attempt to reinstall Thunderbird, but reinstalling Firefox did nothing to remedy the issue, so I'm not holding much hope) Thunderbird throws the following when attempted to load in safe-mode from terminal:

[calBackendLoader] Using Thunderbird's libical backend [LDAPModuleLoader] Using LDAPDirectory.jsm [MsgSendModuleLoader] Using MessageSend.jsm [SmtpModuleLoader] Using SmtpService.jsm JavaScript error: resource:///modules/MessengerContentHandler.jsm, line 76: NS_ERROR_FAILURE: JavaScript error: , line 0: uncaught exception: Object

and the following when attempting to load via gui:

AdapterDeviceID: 0x6758 AdapterDriverVendor: mesa/r600 AdapterDriverVersion: 22.2.0.0 AdapterVendorID: 0x1002 Add-ons: %7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:102.0.0,google%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220520005021,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220520005021 AvailablePageFile: 4904636416 AvailablePhysicalMemory: 1318518784 AvailableSwapMemory: 2123612160 AvailableVirtualMemory: 23894036480 BuildID: 20220520005021 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1654572582 DOMIPCEnabled: 1 DesktopEnvironment: cinnamon EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 GraphicsCompileShader: cs_blur_ALPHA_TARGET InstallTime: 1653616346 IsWayland: 0 Notes: Linux Mint 20.3FP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 713 StartupCrash: 0 StartupTime: 1654572580 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220520005021","version":"91.9.1","vendor":null,"displayVersion":"91.9.1","platformVersion":"91.9.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32072,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.4.0-113-generic","locale":"en-CA"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"AMD TURKS (DRM 2.50.0 / 5.4.0-113-generic, LLVM 14.0.0)","vendorID":"0x1002","deviceID":"0x6758","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/r600","driverVersion":"22.2.0.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1360,"screenHeight":768}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-CA","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"CA","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: a44f01a0-2961-417f-a73d-35c963a0fea9 ThreadIdNameMapping: 631636:"IPC I/O Parent",631637:"Netlink Monitor",631638:"Socket Thread",631641:"JS Watchdog",631642:"TaskController Thread #0",631645:"TaskController Thread #3",631643:"TaskController Thread #1",631644:"TaskController Thread #2",631647:"Timer",631648:"Cache2 I/O",631649:"Cookie",631651:"BackgroundThreadPool #2",631652:"StreamTrans #1",631653:"Worker Launcher",631656:"GLXVsyncThread",631657:"Renderer",631659:"WRWorker#1",631658:"WRWorker#0",631660:"WRWorker#2",631662:"WRWorkerLP#0",631664:"WRWorkerLP#2",631663:"WRWorkerLP#1",631665:"WRWorkerLP#3",631661:"WRWorker#3",631666:"Compositor",631667:"ImageIO",631668:"IPDL Background",631675:"Permission",631677:"StreamTrans #3",631678:"QuotaManager IO",631679:"IndexedDB #1",631680:"DOM Worker",631681:"HTML5 Parser",631682:"StyleThread#0",631684:"StyleThread#2",631683:"StyleThread#1",631685:"StreamTrans #4",631686:"ImageBridgeChld",631688:"WRSceneBuilderLP#1",631687:"WRSceneBuilder#1",631689:"WRRenderBackend#1",631690:"StreamTrans #5",631691:"Breakpad Server",631694:"ProcessHangMon",631695:"GMPThread",631709:"IndexedDB #2",631711:"TRR Background",631712:"DNS Resolver #1",631715:"mozStorage #1",631716:"mozStorage #2",631720:"BgIOThreadPool #1",631722:"localStorage DB",631726:"mozStorage #3",631727:"ExtensionProtocolHandler",631729:"StreamTrans #6",631736:"WRSceneBuilder#2",631737:"WRSceneBuilderLP#2",631738:"WRRenderBackend#2",631756:"WRSceneBuilder#4",631758:"WRRenderBackend#4",631757:"WRSceneBuilderLP#4",631755:"SwComposite",631760:"WRSceneBuilder#5",631761:"WRSceneBuilderLP#5",631762:"WRRenderBackend#5",631759:"SwComposite",631763:"SwComposite",631764:"WRSceneBuilder#6",631765:"WRSceneBuilderLP#6",631766:"WRRenderBackend#6",631769:"WRSceneBuilderLP#7",631768:"WRSceneBuilder#7",631767:"SwComposite",631770:"WRRenderBackend#7",631771:"SwComposite",631772:"WRSceneBuilder#8",631773:"WRSceneBuilderLP#8",631774:"WRRenderBackend#8", Throttleable: 1 TotalPageFile: 35777830912 TotalPhysicalMemory: 33630351360 URL: about:blank UptimeTS: 1.97968786 Version: 91.9.1 useragent_locale: en-CA

This report also contains technical information about the state of the application when it crashed.

Ever since the update to Firefox 100 and Thunderbird 91, on Linux Mint, Linux 5.4.0-113-generic #127-Ubuntu SMP Wed May 18 14:30:56 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux, (general system and kernel updates at the same general time) both programs suddenly decided that I no longer had hardware acceleration (H.A.) and refused to load outside of safe-mode. Firefox is continuing to function with H.A. turned off. Thunderbird has decided that it will no longer load even in safe-mode. (I will attempt to reinstall Thunderbird, but reinstalling Firefox did nothing to remedy the issue, so I'm not holding much hope) Thunderbird throws the following when attempted to load in safe-mode from terminal: [calBackendLoader] Using Thunderbird's libical backend [LDAPModuleLoader] Using LDAPDirectory.jsm [MsgSendModuleLoader] Using MessageSend.jsm [SmtpModuleLoader] Using SmtpService.jsm JavaScript error: resource:///modules/MessengerContentHandler.jsm, line 76: NS_ERROR_FAILURE: JavaScript error: , line 0: uncaught exception: Object and the following when attempting to load via gui: AdapterDeviceID: 0x6758 AdapterDriverVendor: mesa/r600 AdapterDriverVersion: 22.2.0.0 AdapterVendorID: 0x1002 Add-ons: %7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:102.0.0,google%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220520005021,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220520005021 AvailablePageFile: 4904636416 AvailablePhysicalMemory: 1318518784 AvailableSwapMemory: 2123612160 AvailableVirtualMemory: 23894036480 BuildID: 20220520005021 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1654572582 DOMIPCEnabled: 1 DesktopEnvironment: cinnamon EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 GraphicsCompileShader: cs_blur_ALPHA_TARGET InstallTime: 1653616346 IsWayland: 0 Notes: Linux Mint 20.3FP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 713 StartupCrash: 0 StartupTime: 1654572580 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220520005021","version":"91.9.1","vendor":null,"displayVersion":"91.9.1","platformVersion":"91.9.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32072,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.4.0-113-generic","locale":"en-CA"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"AMD TURKS (DRM 2.50.0 / 5.4.0-113-generic, LLVM 14.0.0)","vendorID":"0x1002","deviceID":"0x6758","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/r600","driverVersion":"22.2.0.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1360,"screenHeight":768}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-CA","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"CA","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: a44f01a0-2961-417f-a73d-35c963a0fea9 ThreadIdNameMapping: 631636:"IPC I/O Parent",631637:"Netlink Monitor",631638:"Socket Thread",631641:"JS Watchdog",631642:"TaskController Thread #0",631645:"TaskController Thread #3",631643:"TaskController Thread #1",631644:"TaskController Thread #2",631647:"Timer",631648:"Cache2 I/O",631649:"Cookie",631651:"BackgroundThreadPool #2",631652:"StreamTrans #1",631653:"Worker Launcher",631656:"GLXVsyncThread",631657:"Renderer",631659:"WRWorker#1",631658:"WRWorker#0",631660:"WRWorker#2",631662:"WRWorkerLP#0",631664:"WRWorkerLP#2",631663:"WRWorkerLP#1",631665:"WRWorkerLP#3",631661:"WRWorker#3",631666:"Compositor",631667:"ImageIO",631668:"IPDL Background",631675:"Permission",631677:"StreamTrans #3",631678:"QuotaManager IO",631679:"IndexedDB #1",631680:"DOM Worker",631681:"HTML5 Parser",631682:"StyleThread#0",631684:"StyleThread#2",631683:"StyleThread#1",631685:"StreamTrans #4",631686:"ImageBridgeChld",631688:"WRSceneBuilderLP#1",631687:"WRSceneBuilder#1",631689:"WRRenderBackend#1",631690:"StreamTrans #5",631691:"Breakpad Server",631694:"ProcessHangMon",631695:"GMPThread",631709:"IndexedDB #2",631711:"TRR Background",631712:"DNS Resolver #1",631715:"mozStorage #1",631716:"mozStorage #2",631720:"BgIOThreadPool #1",631722:"localStorage DB",631726:"mozStorage #3",631727:"ExtensionProtocolHandler",631729:"StreamTrans #6",631736:"WRSceneBuilder#2",631737:"WRSceneBuilderLP#2",631738:"WRRenderBackend#2",631756:"WRSceneBuilder#4",631758:"WRRenderBackend#4",631757:"WRSceneBuilderLP#4",631755:"SwComposite",631760:"WRSceneBuilder#5",631761:"WRSceneBuilderLP#5",631762:"WRRenderBackend#5",631759:"SwComposite",631763:"SwComposite",631764:"WRSceneBuilder#6",631765:"WRSceneBuilderLP#6",631766:"WRRenderBackend#6",631769:"WRSceneBuilderLP#7",631768:"WRSceneBuilder#7",631767:"SwComposite",631770:"WRRenderBackend#7",631771:"SwComposite",631772:"WRSceneBuilder#8",631773:"WRSceneBuilderLP#8",631774:"WRRenderBackend#8", Throttleable: 1 TotalPageFile: 35777830912 TotalPhysicalMemory: 33630351360 URL: about:blank UptimeTS: 1.97968786 Version: 91.9.1 useragent_locale: en-CA This report also contains technical information about the state of the application when it crashed.

เปลี่ยนแปลงโดย Wayne Mery เมื่อ