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Computer locked up after Firefox updates downloaded

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

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When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "Not responding". I've tried a few things to fix it - virus scan, resetting systems to previous date before the updates, etc. Nothing has fixed this.

การตอบกลับทั้งหมด (2)

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The whole computer, or parts of it?

Or just some programs?

You should also try asking here: https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

มีประโยชน์หรือไม่

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มีประโยชน์หรือไม่

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