ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox updated automaticlly now my browser locks up everytime I try to use it. Why?

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

more options

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

การตอบกลับทั้งหมด (3)

more options

hi Daw42daw, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/)?

this might give us a clue what is going on. thank you!

more options

It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.

more options

i'm only asking you to do this once :))

go to about:support which contains some information about your firefox configuration and then copy/paste this here...