Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Boomarks missing and their isn't any restore point either. What to do?

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

I formatted my laptop and installed Firefox, after that I changed the password or rather reset the password. But as I signed in my firefox account all the bookmarks were gone, their isn't any recover point either. How to recover all my lost bookmarks. What to do??

All Replies (1)

more options

avid94 said

I changed the password or rather reset the password

What password did you reset?

Are you talking about the Password Manager Master Password? Are you talking about sync?

In either case, resetting the password removes all stored information.


https://support.mozilla.org/kb/Forgot+my+master+password Resetting your master password will remove all of your saved usernames and passwords. This is a security feature.


Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address