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What is happening when my laptop crashes when I am watching videos on utube

  • 6 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย topochino

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I'll be watching a video on u tube (not always, but a lot) and my whole computer just shuts down. I have to restart it to do anything. I have a windows XP about 2008 and firefox on my browser

I'll be watching a video on u tube (not always, but a lot) and my whole computer just shuts down. I have to restart it to do anything. I have a windows XP about 2008 and firefox on my browser

การตอบกลับทั้งหมด (6)

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Hi topochino,

I need more information to solve this issue. Would you tell me please when do you get this problem? As soon as you reach YouTube's homepage or when you start playing a video?

It may have something to do with the Adobe Flash Player 10 plug-in which is required to play videos on YouTube.

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Did you check the Windows event viewer for details?

Control Panel > Administrative Tools > Event Viewer

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to:Orvi... It happens in the middle of a video, always. Sometimes I hear the computer motor? sound become more intense and then not long after that it shuts down. It seems to happen mostly on controversial videos, not nice music ones. Sounds crazy, huh?

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To: Orvi I checked and I have the latest Adobe Flash Plug in. Thanks for trying to help.

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It could that the graphics display card is overheating.

If you have a utility that can monitor the temperature then you can try to check that.


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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Hi Corel, to your first suggestion, I couldn't read the Greek in the Event Viewer...I'm a 3rd grade level computer person-HaHa! But I will try your second suggestions next...THX