why is your new upgrade freezing upon install in win7
you sent me a popup about firefox upgrade. I elected to upgrade. it downloaded fine in ie11. saved the file. installed firefox browser. It pops up in a responsive window with a white window about 300px x 200px midway down the page with a check box and a question mark. It has a progress bar and nothing gets processed. it just sits there! The image doesnot show the white box which I uploaded if it ever stops buffering!
การตอบกลับทั้งหมด (4)
hello, this might be an issue caused by the aol toolbar: https://support.mozilla.org/en-US/questions/1050719
please try launching firefox into safemode by pressing the shift key after you double-click its desktop icon, go to the firefox menu ≡ > addons > extensions and disable the toolbar there. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
the installation did not complete its cycle. firefox froze before finishing the installation
harrrmmmonator said
"I elected to upgrade. it downloaded fine in ie11."
this sound phishy - firefox updates are handled by an internal updater and you shouldn't need to manually download and execute any exe files...
you might want to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner. Troubleshoot Firefox issues caused by malware
if this doesn't resolve the issue please try to manually delete the firefox program folder (usually located at c:\program files (x86)\mozilla firefox) and reinstall it with a fresh copy downloaded from https://www.mozilla.org/firefox/all/
เปลี่ยนแปลงโดย philipp เมื่อ
I solved my problem I installed a saved older version...it works fine... I may have too much security protection! LOL