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website goes dark

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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in a couple of occasion while using the browser it has gone dark on me. i have no clue was causing the issue. is not happening constant enough. It has happened twice with in a month span. I will take a pic next time the issue happens and email it to you guys. actually i have a pic of the first time the issue happened if you need the pic. i am attaching the pic of the issue.

in a couple of occasion while using the browser it has gone dark on me. i have no clue was causing the issue. is not happening constant enough. It has happened twice with in a month span. I will take a pic next time the issue happens and email it to you guys. actually i have a pic of the first time the issue happened if you need the pic. i am attaching the pic of the issue.

การตอบกลับทั้งหมด (1)

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You can reply to your post (https://support.mozilla.org/questions/1049877) and attach the picture.

Can you see any pattern to the sites where this happens, or how you read them? For example, do they show a video, or do you let the page "rest" for a long period of time without scrolling?