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Every search I search the results are in Chinese/Japanese (Charaters). Why?

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When I search an item it comes up in Asian Characters instead of English, I have reset my computer and deleted and reinstalled Firefox but it still happening. Can you fix it?

When I search an item it comes up in Asian Characters instead of English, I have reset my computer and deleted and reinstalled Firefox but it still happening. Can you fix it?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Picasa plugin.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Wolfram Mathematica Plug-in for Netscape Browsers

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12885 solutions 118258 answers

You can check the connection settings.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can check for corrupted and duplicate fonts and other font issues:

You can check the connection settings. *Firefox > Preferences > Advanced > Network : Connection > Settings *https://support.mozilla.org/kb/Options+window+-+Advanced+panel Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" You can check for corrupted and duplicate fonts and other font issues: *http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts *http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html