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YouTube Log-In Not Working Suddenly

Posted

I keep getting "Page Isn't Redirecting Properly". I already checked my about:config page, and everything is normal. My cookies have always been on. I erased cookies and history and cache already, too.

Everything worked fine until today morning. Didn't do anything different. Not sure what's going on. I can log into other Google services, such as G+ and Gmail, and YouTube works fine on my phone. So Iunno what's going on.

NOTE: THIS ISSUE PERSISTS ON A SPECIFIC YOUTUBE ACCOUNT. ALSO, DESKTOP ONLY.

I keep getting "Page Isn't Redirecting Properly". I already checked my about:config page, and everything is normal. My cookies have always been on. I erased cookies and history and cache already, too. Everything worked fine until today morning. Didn't do anything different. Not sure what's going on. I can log into other Google services, such as G+ and Gmail, and YouTube works fine on my phone. So Iunno what's going on. NOTE: THIS ISSUE PERSISTS ON A SPECIFIC YOUTUBE ACCOUNT. ALSO, DESKTOP ONLY.

Modified by Amnon

Chosen solution

YouTube still not working on that specific account. Starting to give up at this point. :/

EDIT: It started working again. I am honestly not sure what happened, but now I don't have issue anymore. It happened only with one of my accounts, but eventually it seemed to sort itself out after 48 hours or so. I really wish I knew what caused it and how it was fixed.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 11.20.2 for Mozilla browsers
  • Shockwave Flash 14.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Nexon Game Controller
  • Unity Player 4.5.1f3
  • Pando Web Plugin

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

ส่วนขยาย

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! Online Security 9.0.2021.112 (wrc@avast.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 560M
  • adapterDescription2:
  • adapterDeviceID: 0x1251
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 3072
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 7-2-2014
  • driverDate2:
  • driverVersion: 9.18.13.4052
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560M Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
  • browser.startup.homepage: https://www.google.ca/?gws_rd=ssl
  • browser.startup.homepage_override.buildID: 20140716183446
  • browser.startup.homepage_override.mstone: 31.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • font.internaluseonly.changed: True
  • font.language.group: ja
  • font.name.sans-serif.ja: Kozuka Gothic Pr6N
  • font.name.serif.ja: Kozuka Mincho Pro
  • font.name.serif.x-western: Calibri
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1409372930
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npadobeaamdetect: 0
  • plugin.state.npadobeexmandetectx: 0
  • plugin.state.npauthz: 0
  • plugin.state.npctrl: 0
  • plugin.state.npdeployjava: 0
  • plugin.state.npgoogleupdate: 1
  • plugin.state.npitunes: 0
  • plugin.state.npnv3dv: 0
  • plugin.state.npnv3dvstreaming: 0
  • plugin.state.nppandowebplugin: 1
  • plugin.state.nppdf: 1
  • plugin.state.npqtplugin: 0
  • plugin.state.npspwrap: 0
  • plugin.state.npunity3d: 1
  • plugin.state.npwlpg: 0
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.cpd.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1409244236

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
12510 solutions 115379 answers

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" See also: *http://kb.mozillazine.org/The_page_is_not_redirecting_properly Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

As I said, I have already cleared YouTube's cookies, as well as the cache, and that didn't work. However, I will now check to see if it's one of my plug-ins, though I have very few active.

As I said, I have already cleared YouTube's cookies, as well as the cache, and that didn't work. However, I will now check to see if it's one of my plug-ins, though I have very few active.
cor-el
  • Top 10 Contributor
  • Moderator
12510 solutions 115379 answers

Also make sure that your security software isn't blocking cookies or the connection.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
Also make sure that your security software isn't blocking cookies or the connection. Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted. *Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies

Question owner

Deleted the cookies files. Still doesn't seem to work. Didn't seem to be a problem with any plug-ins, either. Gonna try my security software now.

Deleted the cookies files. Still doesn't seem to work. Didn't seem to be a problem with any plug-ins, either. Gonna try my security software now.

Question owner

Also, I just tried logging in with a different account, and it worked (I had to log out of Google first in order to be able to log in with a different account).

For some reason, my main account is the only one that seems to be causing the issue. Not sure why my main account is causing Firefox to go into a loop, but my other account isn't.

Also, I just tried logging in with a different account, and it worked (I had to log out of Google first in order to be able to log in with a different account). For some reason, my main account is the only one that seems to be causing the issue. Not sure why my main account is causing Firefox to go into a loop, but my other account isn't.

Chosen Solution

YouTube still not working on that specific account. Starting to give up at this point. :/

EDIT: It started working again. I am honestly not sure what happened, but now I don't have issue anymore. It happened only with one of my accounts, but eventually it seemed to sort itself out after 48 hours or so. I really wish I knew what caused it and how it was fixed.

YouTube still not working on that specific account. Starting to give up at this point. :/ EDIT: It started working again. I am honestly not sure what happened, but now I don't have issue anymore. It happened only with one of my accounts, but eventually it seemed to sort itself out after 48 hours or so. I really wish I knew what caused it and how it was fixed.

Modified by Amnon