థండర్బర్డ్ మద్దతు ఫోరం

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

Hi - My company turned on some additional security settings for connecting to M365. Thunderbird Windows successfully provides the needed Entra ID, that is required in our M365 environment now for access by registered devices. The state of the device, as being registered in Entra ID, doesn't seem to be able to be passed via Mac Thunderbird but does for Windows Thunderbird?

This is the error - the fact that it shows the Device as unregistered is the key item - Thunderbird needs to be able to send the :

        You cannot access this right now
        Your sign-in was successful but does not meet the criteria to access this resource. For example, you 
        might be signing in from a browser, app, or location that is restricted by your admin.
        More details

        Error Code: 53003 
        Request Id: a2ae545e-6d4a-40e7-aed8-31e252422900 
        Correlation Id: 0200d612-710e-42ea-82c6-2aa415f3062f 
        Timestamp: 2024-06-06T14:09:39.975Z 
        App name: Thunderbird
        App id: 9e5f94bc-e8a4-4e73-b8be-63364c29d753
        IP address: 136.226.19.80
        Device identifier: Not available
        Device platform: macOS
        Device state: Unregistered

Is this something that can be addressed? I am really disrupted by not being able to manage my email through Thunderbird...

Bob - ramartin@mitre.org

The Mozilla message explains your privacy and has "Dodnload Firefox" box; my wife has dozens! of them in identical tabs because she sometimes forgets to close them eaach time she uses TB.

They arrive every time she starts TB on Windows 10. They pile up unless she remembers to delete each one. She's running a Dell inspiron, Apart from this problem, all seems fine--she has the latest versions of both TB and Firefox, an IMAP connection to hotmail that works great. This didn't happen until the last month or so, she esimates.

How can we stop this? Her TB does accept cookies, but that won't stop these messages. I can't find a setting that affects this behavior.

The constant repeat messages are driving her crazy. Surely there is a way to stop them?

I'm looking for a message filter function that will wait a specified period of time before performing what the rest of the filter does whatever it is tasked to do. For instance, I want to have an incoming message sit in the inbox until it moves to a local folder some time later. This would allow me to see it from a device that can't see local folders (like a mobile phone). I can't find anything in extensions. Any thoughts?

In new Windows 11 I created a Folder named General. In there I placed non urgent received e. mails.

Now I cannot find it.  It used to be in the small window left hand side where folders such as Bin, Scams, Sent are. (Been through also Application Basics where my profile is.)   Thanks for any help.

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed Thunderbird users to export a simple list containing account info including login names and passwords. I think it quit working around version 57 of TB. Since then, it would appear that several users have inquired about how to do that export, and the general answers are either "use the import/export function" or "you can't do that anymore, 'cause we don't want you to," or something equally off putting. As many users note, the Import/Export function is a shotgun approach, and doesn't really address the matter of getting username and password - let alone a simple list thereof. And it's not recommended for profiles over 2GB, which could be the majority of users, these days. And so, on to the questions: Is there now, in 2024, or will there be, a feature or add-on of Mozilla's Thunderbird that will allow a user to export a simple list of usernames and passwords to a readable file, like CSV or TXT or XLSX or ODT? If so, when? If not, why not? Thanks, again (again).

I have created an entry in my Personal Address Book. When I am in that address book I click on the Import tab. I select CSV file. It provides me a File Dialog to select my CSV file. But then it provides me with a File Dialog to select an address book file. The address book I want to use is the one I am currently "in" in the program. But if I for some reason I wanted to import into another existing address book, I should either have to get "in" that one, or it Mozlla Thunderbird would list the address books it knows about as a selection.

It appears I am supposed to select the file that Mozilla Thunderbird created somewhere. From a search it appears (this is on Windows 11) from the App Store that is somewhere in ..\AppData\Local\MozillaThunder.MZL_h<numbers and letters>\LocalCache\<Roaming | Local>.

I don't understand why I am choosing a file that is already open in Mozilla Thunderbird?

HI

Outh2 Saved Password entries is being removed automatically after few months in password manager. It is asking again to Re-Authenticate. After authentication, It is getting removed again after few months. Please help.

Hi Everyone. I'm sure that Thunderbird used to have the option to show conversations (received AND sent messages) in folders especially useful in the Inbox. However I can;t see a way to enable that in the current version. I know I can go to conversation view in the context memory but it seems crazy that is an option by context but can;t be set as a default for 'normal' viewing in folders - all I can set is to see half the conversation with the trail of received messages but not my replies intermixed with them so I see the whole conversation. Am I missing a setting somewhre? Thanks fo any help.

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an event. For example, if I just bought a flight that departs at 4PM London time and I am in Miami when creating the event, how can I create this event without having to convert that time to my current time?

Surely this is possible but I can't figure out how. Thanks for any help!

Currently notifications has the same app_id and the same window properties as the main one. It makes it impossible to assign any rules from my window manager to render notifications differently. For example, I'm using Sway and Arch, and I would love to show notification on the current desktop, but assign main thunderbird window to a particular desktop

I have two email accounts on my website that is hosted by Hostpapa. Years ago I successfully set up email for both accounts in Thunderbird. Recently (probably after an upgrade) one of the accounts stopped working and I get a timed out message when fetching email messages. After checking the server settings and password were correct the problem was not fixed, so I deleted the account and tried to re-add it in Thunderbird. The incoming and outgoing server settings are correct as is the password. I know the password is correct because I can successfully login to the account using webmail. I received the following error message on the "Setup your Existing Email Address" page. The message appears above the "Checking Password" button.

"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

The password on the account is 16 characters long and contains the following special characters: "!#"

I am using Thunderbird version 115.11.1 (64-bit) - on the esr channel

Can anyone help?

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.