Firefox Community Forum

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is no info on how/where we can sign up for this FREE service. I've searched all forums and can't find info on this anywhere.

Please advise ASAP, thanks.

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tabs and 2- opening a new window creates an outdated duplicate of the window I already have open instead of just creating a new window with an empty tab??). So I thought I'd try refreshing it. Well, my "More troubleshooting" page does not have the "Refresh Firefox" button, only the "clear startup cache" appears along with option to run in troubleshooting mode. No Refresh option in teh same page in troubleshooting mode either. I am using the Microsoft Store MSIX installation. I am thinking about uninstalling that one and installing from a Mozilla download instead??

What would be the best way to clean up my installation state since the refresh is not available?

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some elements are not rendering correctly and the layout shifts on scroll. Is there a recommended way to debug layout or CSS rendering issues specifically in Firefox? And is there any Firefox-specific setting or developer tool I should check to understand why my site behaves differently?

Moderator note: This question has been edited to correct the formatting.

Good morning,

I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (automatically) to Firefox version 145. Now I can no longer access the Dashlane application which contains all of my passwords. What should I do to recover my Dashlane application?

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything. I tried to restore my bookmarks to several previous dates, but I received the following message each time:

Unable to process the backup file.

I tried to bookmark different websites and no bookmarks are saved now. I updated to the latest Firefox today and no change.

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimize/Exit" toolbar does not appear upon opening and the only way I can close the program is to go to File<Exit, but I still have no way to downsize to share my screen with other applications. I sometimes have to open and close the program a couple of times before the Minimize toolbar appears. I already tried Firefox "Refresh" but the issue is still happening. </p>

I cannot access the video that is available before?

Firefox Can’t Open This Page

To protect your security, webauth.uncc.edu will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

The New Tab Page is a fantastic tool. Are there any plans to allow more than four rows to their layout? I would benefit greatly by having 13 rows. Might there be any plans for that?

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.