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internet provider wants to provision my modem when using FireFox, how can I do this.

JCostick2445

I bought a Surfboard modem (SB6121) so I would not have to lease a modem from Time Warner Cable any longer. When I use FIrefox to navigate the web, TWC asks me to provision my equipment. I talked with their customer service rep, who was able to see/ping my equipment with no issues. I can use IE8 to surf with no issues.

I bought a Surfboard modem (SB6121) so I would not have to lease a modem from Time Warner Cable any longer. When I use FIrefox to navigate the web, TWC asks me to provision my equipment. I talked with their customer service rep, who was able to see/ping my equipment with no issues. I can use IE8 to surf with no issues.

ప్రత్యుత్తరాలన్నీ (1)

Did you check the connection settings in Firefox?

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


You can also try to clear the cache in Firefox.