Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Lost Bookmarks when upgrading to 4.0

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

HELP! When I upgraded to 4.0, my bookmarks were wiped out. All my settings, add-ons, passwords etc were carried over.

-- nothing in "lost bookmarks" helped.

The chat person could not suggest anything.


I am a masters student and desperately need those bookmarks for my final project!

HELP!

HELP! When I upgraded to 4.0, my bookmarks were wiped out. All my settings, add-ons, passwords etc were carried over. -- nothing in "lost bookmarks" helped. The chat person could not suggest anything. I am a masters student and desperately need those bookmarks for my final project! HELP!

ప్రత్యుత్తరాలన్నీ (3)

more options

Please read this article to see if it helps:


http://support.mozilla.com/en-US/kb/Lost%20Bookmarks#os=win&browser=fx4


Do you have the Bookmark Tab in your Menu Bar? If you do, can you use RESTORE function under Import/Export:

Bookmarks > Show All Bookmarks

more options

Thank you, but I clearly wrote that I tired all the "lost bookmark" advice. That included this backup thing. I never used it before so there was nothing to import from.

I am really looking for a IT response for this question as all advice on this website did not work.

more options

This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.