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Firefox instantly crashes

  • 7 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

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Hello my firefox instantly crashes whenever i try to open it and the crash message window pretty sure it is also closes instantly I dont think I litteraly cannot use the browser at all because of this. I am on a freshly reset pc aswell so i have no clue what it could be

Hello my firefox instantly crashes whenever i try to open it and the crash message window pretty sure it is also closes instantly I dont think I litteraly cannot use the browser at all because of this. I am on a freshly reset pc aswell so i have no clue what it could be

ప్రత్యుత్తరాలన్నీ (7)

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Do you have Avast antivirus?

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I do not have avast antivirus

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TyDraniu said

Do you have Avast antivirus?

I dont have avast no

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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] Windows key + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Paul said

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
  1. On the keyboard, press [Windows] Windows key + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.
Thanks in advance! You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

I dont have a submitted folder nor any crash reports so im not sure what to do ive reinstalled the app multiple times and sitll nothing

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What version of Firefox? What security software are you running? As a test, try downloading another version to see if it runs. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Make sure to manually install in a different directory. Also try under another windows account. If needed, try windows in Safe Mode.

న jonzn4SUSE చే మార్చబడినది

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