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Firefox goes to (not responding) 2-3 times a day. I have to close and reopen through the task manager every time.

  • 5 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 10 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

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For the last few weeks, Firefox will all of a sudden go into (not responding) mode at random times. This has been happening 2-3 times a day. I tried the "refresh Firefox feature" and that hasn't made a difference. Any ideas?

For the last few weeks, Firefox will all of a sudden go into (not responding) mode at random times. This has been happening 2-3 times a day. I tried the "refresh Firefox feature" and that hasn't made a difference. Any ideas?

ప్రత్యుత్తరాలన్నీ (5)

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What is your computer system and Firefox?

After starting Firefox, about how long before the problem starts?

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I'm running Windows 7 and Firefox 49.0.2.

Honestly, it happens randomly. Firefox can run for hours and then not respond. Yesterday, after about an hour it went to not responding, I restarted it, and then 5 minutes later it would not respond again.

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At the time the trouble starts;

What were you doing? Loading a page? Filling it out? Just sitting there?

What is on the page? Pictures, videos, plain text?


Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Restart Firefox. Are there any problems?

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Sometimes I can be entering data through my online teaching portal, sometimes I can be on Facebook, sometimes I can be reading an article on a site. Sometimes I'll walk away, come back to Firefox, and it's not responding. It's really sporadic.

In the past hour, it happened twice: once when I was entering data through the teaching portal I mentioned, once when I was posting a picture on Facebook.

I've tried what you posted above and no problems as yet. If it locks up again I'll take note of exactly what I was doing.

Thanks for your help, in the meantime!

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Good luck.