Thunderbird Community Forum

Hello. I am trying to send emails from Thunderbird 128/140 for Linux via Exchange Server 2010 via SMTP. SMTP authorization is performed using Kerberos/GSSAPI, without connection encryption (Connection security: Note). An error occurs when sending: "Sending of the message failed. The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) test.domain.name. Please check that you are logged in to the kerberos/GSSAPI realm" Error console: mailnews.smtp: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMailAuthModule.getNextToken]

   getNextGssapiToken resource:///modules/MailAuthenticator.sys.mjs:117
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1145
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

SmtpClient.sys.mjs:1147:19

mailnews.smtp: Authentication failed: AUTH GSSAPI SmtpClient.sys.mjs:784:17

   _onAuthFailed resource:///modules/SmtpClient.sys.mjs:784
   _actionAUTHComplete resource:///modules/SmtpClient.sys.mjs:1185
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1148
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

IMAP with Kerberos/GSSAPI is works correctly. Evolution works correctly with the same SMTP settings (it logs in and sends emails).

Issue 1: When using Shift+F5 to Get All New Messages: This command used to go through my accounts within several seconds; but now this can take several minutes. What changed to cause this?

Issue 2: I have one account that is having server problems... causing must click popups in TB. How do I exclude this account when using Shift+F5? I've tried Unchecking the boxes for "Check for new messages at startup" and "Check for new messages every xx minutes". And one help result suggests "Disable immediate notifications: Uncheck"; but I do not see such a setting.

Hi there,

I've recently had a problem with a couple of client PCs where their Thunderbird profile folder has grown to fill the entire hard drive. In both cases, the relevant account folder in the profile's ImapMail dir had grown to over 300Gb. This account takes up 45Gb on the server (where I'm running Dovecot with maildir storage). In another case on both PCs, an 18Gb account had grown to over 90Gb.

Both client PCs are running up-to-date Thunderbird (139.0.2 64bit), one under Windows 10 and one under Windows 11. Both had auto-compact set, with the minimum saving reduced to 100Mb. Both problematic accounts are shared accounts that use a deeply-nested folder structure. In both cases, I was forced to delete and then recreate the these accounts in Thunderbird.

I'm an experienced sysadmin who is also running the mail server, so I am able to provide any extra info needed. Additionally, I accept that these are large email accounts; I'm in the process of setting up an email archive system for the client using Piler. I have read many other reports of outsize Thunderbird data folders; these are usually referring to less than 20Gb. The problems we're having seem to be an order of magnitude larger!

Thanks in advance, P.

Hello My wife was writing a long email and saved at regular intervals. Today my wife asked where here email, in drafts, was as she could only find one with a few characters for the message .... it's possible that she has blank the whole draft at some point and hence the saved draft with just 3 characters. Is there anyway to access the previosuly saved versions? Even if she could access one which only had 3/4 or 1/2 of what she typed it would help .... I feel that the lastest version of the saved message is all she has ?? Anyone know different? Many thanks in anticipation Neill

I have mail in my calendar. [email removed]@gmail.com there is a reminder in the calendar. As a task. I can't delete it. Server error. It is not available on the Gmail server.

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

As everyone using Thunderbird knows, TB folders are displayed in a column down the left side. Four of those folders are named "New Folder With Items" (three with numbers appended to the name). Those folders are empty, and I have no idea how they got there in the first place. I've tried deleting them but they always remain as before. I've attached a screenshot of those folders.

This is not a "serious" problem, just an annoying one. Any ideas how to actually delete those folders?

I get lots of emails & like to reread some of them. I archive really important ones but nothing stays in my inbox more than a day or two, then they disappear. What's happening? I've changed no settings

"Connection to outgoing server (SMTP) smtp.rcn.com timed out". I called RCN support and they said my settings looked OK and I tried various combinations but nothing works. I tried turning off firewall but that didn't help. They suggested I contact Thunderbird.

This has been working for years but my last sent message was 4/27/2024. Obviously I don't use the account much!

Server smtp.rcn.com is OK and I tried both ports that RCN said should work. Connection security SSL/TLS (I tried others). Authentication method - encrypted password (I tried others). Username should be OK too - my name before the @rcn.com. That has been that way for a long time.

Any ideas? I can receive emails just fine.

I am on the latest release. 139.0.1 (64-bit)

Thanks!

After upgrading the Thunderbird Desktop, when editing the email, I found that the previously saved email template could not be found, and there was no entry to open the template in the menu bar either. I couldn't find a solution, please help. (PS. In the red box of the screenshot, it was originally a mail template.)

I'm currently noticing that images sent to me aren't appearing in Thunderbird Inbox.

I look at messages first in Mailwasher (while they're still on the server) and download the ones I want to keep or read later. I saw an image in one of today's emails while it was in Mailwasher, but when I read it in Thunderbird, the image wasn't there.

Then I noticed a couple of other emails that mention an attachment, there is nothing there.

Previously received photos are still there.

Is there some setting I accidentally made?

Thanks, Kami