Thunderbird Community Forum

Four accounts: Rogers Yahoo, Office365, GMX, and a second Yahoo account

When Thunderbird recently asked to access to my provider's server, I gave my Rogers Yahoo account and password; everything looked fine. But when I tried to use my second Yahoo email account, all the folders contained the same data as the Rogers Yahoo account, even though the email addresses were different; my original emails were gone from the Inbox and other folders.

So I began to follow the instructions in Mozilla's page "OAuth2 Authentication for Yahoo, AOL and ATT". 1) with Config Editor, changed "mailnews.oauth.usePrivateBrowser" to TRUE 2) checked for "Accept cookies from sites" in Privacy & Security settings 3) checked authentication settings: All Outgoing servers were set to "OAuth2", as well as Yahoo and Office365 incoming servers. The GMX incoming server was set at "Normal Password" with no option for "OAuth2". 4) I am in Canada and do not use VPN. 5) Finally, I deleted the second Yahoo account (tc2002ca) and all its data from Thunderbird. I logged into Yahoo! Mail online to make sure I had the correct password. I then added tc2002ca as a new account using manual configuration. I entered all the settings to match the Rogers Yahoo account, except (of course) the password which was associated with the tc2002ca account. The result: same as before - all the folders of this account were identical to the Rogers Yahoo account.

To summarize, all the settings in the two Yahoo accounts were the same (imap.mail.yahoo.com and smtp.mail.yahoo.com) except the passwords. When I "tested connection to server" in each case it came back "Successful". Please help me get back to having two Yahoo accounts in Thunderbird, as I have had for years. By the way, I have had no problem using SeaMonkey in a similar way. Thanks!

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe it.

Many (but not all) of the emails are displayed twice in the list of messages.

When I delete a message that isn't doubled, the message disappears from the inbox (as it should).

But when I delete one of the doubled messages ONE disappears as it should and on the other Thunderbird clears the From and Subject fields and changes the date to 12/31/1969, 19:00 -- the changed entry stays in the list and the body of the email is still shown in the lower pane. The only way I can get rid of the message is by selecting another folder (ANY other folder) then when I return to the Unified Inbox the deleted messages will be gone from the list.

I can't believe that this is how Thunderbird is supposed to work, so I assume I have something configured incorrectly (although nearly everything is still at the defaults that the installation gave me).

First - sorry if the post is messy, but I don't see a Preview option today

PRELUDE: When I create a email to send to Joe@hotmail.com, on clicking SEND, a popup wants a password for a different account:

EXAMPLE: (emails are faked here for privacy)

Assume I have the following email accounts:

1. john@fakes.xy
2. jane@morefakes.vc
3. fred@deftly.xc

I compose a email to john@fakes.xy. I click SEND, and there is a popup stating:

Status: Sending message... Progress {progress bar}

and second popup with :

Enter your password for jane@morefakes.vc on mail.{IP name}.com

and a third popup with:

Login to server mail.{ip-name} with username jane@morefakes.vc failed

I have attached a screen cap (redacted) as seen in actual.

SUMMARY:

• When addressing email to Joe, upon SEND, the errors show password to use is listing a different account.

I ran Troubleshooting Mode with no errors, except, same thing. Wants password from a different email account.

Thanks for reading this, ~r

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I save / backup PROFILE, uninstall T-Bird and delete any Thunderbird folders on PC, if I restore per backup, will I be restoring the corrupted app. Don't want to loose email addresses, thousands of emails and email folder structure. Will a restore work? Thank you. Greg D

PS Version of T-Bird on laptop still puts all new email in Trash, but loads much more quickly, etc.

Hello, I apologize, I am uncertain if this is the appropriate place to post this topic. I am having significant difficulty with the forum system when we require assistance.

I have been using Thunderbird for over a year now, and I have wanted to stop using it since the first month of use. Several times a month, I am unable to send messages even though I haven't made any changes. The message keeps popping up: “The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections. Please check that your outgoing server (SMTP) settings are correct and try again."

This is supposed to be my work email. I understand that ThunderBird is a volunteer platform. And that you do what you can, but I can't afford to be stuck like this for a “yes” or a “no.” You were highly recommended to me by my website host, and I regret it. I am no longer in contact with that person, so I can no longer get the assistance I needed several times a month to get the mailbox up and running again. However, I continue to receive mail at that address.

Is there a way to automatically transfer emails from ThunderBird to Proton Mail? If so, how do I do that, please?

Thank you.

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. The hierarchy of folders and their emails were not replicated in the left hand pane. Is there a way to retrieve those folders with their content? Please, I am not super techno-savvy, so take me step by step. Thank you.

Sent and received. Please notice the asterisks. Where do they come from? John

Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia Michael Kuntz 1915-1992 Fair Phyllis I saw

Message Recieved:

*Fantasia I & II* Georg Philipp Telemann (1681–1767)
         Telemann’s Fantasias capture the brilliance and balance of the
         Baroque era—each movement a miniature world of counterpoint,
         grace, and invention.
*Kleine Passacaglia *Michael Kuntz (1915–1992)
          A modern take on a timeless form, Kuntz’s piece builds lyric beauty
          over a gently repeating bass figure. (See insert for more)
*Fair Phyllis I Saw* John Farmer (1570–1601)

I had a similar problem. The Spam settings were being picked up by my ISP from my mobile. When I looked at the Spam on my mobile, I could mark each individual email as "Not Spam". When I did this, the email appeared in the Inbox not only of my mobile but of my laptop too. A new test email went straight into Inbox of both devices and not into Spam of either.

I hope this helps.

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't working. All of my mail is going into each account's inbox. There's no option to choose anything on the unified inbox, only the same thing as the other inboxes have. Help, please!

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

just installed thunderbird on my new windows 11 laptop (samsung galaxy book 5) and tried to add my comcast email account. i entered the address and password and it took me to an xfinity web page to validate my password for imap.comcast.net. since i'm not on my home network it send a code to my mobile phone which i entered successfully. it then asked my for the address on my account. i entered it and it told me it didn't recognize the address! I called comcast and finally got to speak with a human (no mI'veean feat). We verified that my xfinity account allows third party applications to access my email. That's pretty much all the help she could give me. i've run thunderbird on my home windows 10 desktop with no issues accessing my comcast email. Has anyone encountered this problem? does it have to do with windows 11 settings? any help would be appreciated.

In the latest version 148, the moment I enter the login credentials for a second Yahoo account and click continue, Thunderbird simply copies the mail folders from the first Yahoo account and does not show the mails/folders for the second yahoo account. This is despite the fact that Thunderbird displays the correct name for the second Yahoo account as well as the correct username for the second Yahoo account in the account settings. I have tried: 1. Setting the 'mailnews.oauth.usePrivateBrowser" to True in the Config Editor. 2. Deleting and adding the second Yahoo account after restart of Thunderbird as well as restart of the PC. 3. Manually configuring the account settings while adding the second Yahoo account.

Please advise what else I can try. Thanks and Regards

Dears since yesterday i cannot download yahoo mails to thunderbird on my windows computer. when thunderbird gets new messages, a window pops up asking me for yahoo account name and password. when entered yahoo gives the following message: " Something went wrong. We could not sign you in. Try again from a different device." i use thunderbird 148.0 on windows 11 (out of china, with Astrill VPN - all other websites work normally with VPN). i have three different yahoo accounts, the first time thunderbird asked yahoo first mail and authentification went through, but it does not go through for the remaining two accounts. i verified that OAuth2 is set up for all accounts. password is correct (as i can still receive emails on iphone mail app). cookies can be accepted without any exceptions, can see the whole OAuth2 dialog panel. i did all steps for setting multiple accounts. i verified all accounts for POP and STMP server settings. also mailnews.oauth.usePrivateBrowser set to TRUE. After all this, it still does not work (i also restarted thunderbird and the computer), what else can i do? Regards Violaine

I have both a Microsoft 365 email account and a outlook.com email accounts. I'm using version 148.0. Both account set up just fine. When I delete an email from either account after a couple of seconds I get a message saying "The current operation on 'Inbox' did not succeed. The mail server for "the account name" responded; [TRYCREATE] The destination mailbox could..." that all I can read. Why?? It is only on the Outlook accounts. I have several other account set up and they all delete the emails.

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk.

This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com

I haven't come across this issue since I started using Thunderbird 20+ years ago.

I'm trying to switch from Thunderbird ESR (140.8.0esr) to release (148.0). Following the Mozilla support recommendation I'm running the 148.0 setup and trying to install it to the same directory. While doing so I'm asked to restart the computer. After doing so I'm required to restart setup but continuously asked to reboot the computer. is there a zip version of the installation? if not How to overcome the restart issue?

Hi, somehow thunderbird forced me to use OAuth for caldav and carddav. (v140 on linux) Unless I've probably missed something this approach doesn't seem to have considered that people might use more than one device. In the past I had an application password per device with my mail provider. That password covered imap, smtp, caldav and carddav. The application password I could set with a specific name at my mail provider. If the device was lost, compromised or whatever I just deleted that one application password at my mail provider, problem solved.

Now a regular thunderbird setup has the application password for mail and 2 OAuth records per device under "Connected Apps" at my mail provider. But it is not possible to see anymore to which device the OAuth record belong, as there is nothing device specific coming along with these OAuth records, just an IP.

With that perspective OAuth weakened my security options, as I can only guess which OAuth record I have to delete in an emergency case. Did anyone who implemented that with Thunderbird considered that people may have more than 1 device? Maybe even more than 5 devices?

That OAuth approach looks unmanagable to me. Is there a way to switch OAuth off in thunderbird, until it becomes more useable in >1 device setups?

Cheers Tjareson