Thunderbird Community Forum

How do I install an email address that has been deleted and also can't remember the password for that email address. My other email address is rdherman@comcast.net for you to answer please.

I have add several accounts hotmail.com in Thunderbird with out a problem but, I can't add hotmail.gr account.

I am setting up a new email address on Thunderbird. I enter a new email address and when I enter password it is rejected. I have removed all previous emails and passwords

Hello,

I’m encountering an issue after migrating my domain and professional email service.

My address was originally hosted by Cabanova and configured in Thunderbird. I recently transferred the domain and email hosting to OVH, which caused the old mail server configuration to stop working.

Here’s the current situation:

The account in Thunderbird is still using a POP server (ssl0.ovh.net – port 995), while OVH uses IMAP (port 993).

I cannot change the server type from POP to IMAP within the existing account settings.

When I try to add a new account, Thunderbird completely freezes after I click “Continue” and never gives me access to “Manual Configuration.”

I also cannot delete the existing account because it contains all my previous local emails that I need to keep.

At the moment, I’m able to send emails from this account via OVH, but I don’t receive any incoming messages.

What I’d like to do is simply update the server configuration to OVH’s IMAP settings, without losing my existing local messages or recreating the entire profile.

Could you please let me know if there’s a way to:

Force an existing POP account to switch to IMAP,

Or safely recreate the account as IMAP without losing local data and without Thunderbird freezing during setup?

Thank you in advance for your assistance,

I have a new laptop "YOGA" with W11. Now I want to add an extra e-mail address. I am in Sweden and now I want to add my Spanish e-mail. It is a " @telefonica.net" address. I only want it to receive mail, to send mail I use my ordinary swedish mail. When I put in the "@telefonica.net" Thunderbird will not respond it says "use only letters and figures etc"

How can I fix this?

I use Thunderbird on Mac OS 10.14 (Mojave), server is Orange. My account on Orange was referred as POP. I recently transformed it into IMAP ant it works OK. On the IMAP account, I created the same e-mail address than on the POP account, and I wish to keep it.

Now, can I suppress the POP account without loosing my address ? In the Thunderbird help, it is said that : if I suppress the POP account, I will simultaneously loose my address. But it is the same as on the new IMAP ! What should I do ?

Thanks for any help (in French, or in English).

Thunderbird can't seem to add my outlook account and keeps telling me to check username and password; both of which are correct.

I have two separate accounts; a hotmail account and an outlook account. It added the hotmail, but won't add the outlook account.

I am trying to re-set my login. I have the correct pwrd . When Thunderbird finds my account and I click on "done" , the message "incoming servicr already exists". After that nothing happens.

'

I've searched and tried all suggested solutions but nothing is stopping the constant popup asking for a password for a long deleted email account. I removed all saved PWs. I removed contacts that received email from that deleted account, I've cleared cache etc etc etc.

Nothing is stopping this extremely annoying popup.

Help please.

I somehow have two account names, one name is gmail(IMAP), the other just gmail. Messages appear duplicated in each folder but deleting from one does not delete from the other. The gmail(IMAP) is currently the default Identity. Can I just delete one and if so which one should I delete? Thanks for the help

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. Or is it? Thanks for help in advance.

Hi there,

I am trying to add an email account to Thunderbird. I enter my name and email and click "continue" but receive an error message (it's in German but I'll translate into English): "Registration failed. Please check username and password." Then the circle starts whirring but it basically crashes. See attached screenshot. I then need to close and restart Thunderbird.

The email address and name entered are correct. I haven't even got to the point of putting in a password yet. How do I get passed this?

Thanks in advance for any help you can provide!

Best,

Michael

Why is TB duplicating local folders and then why I can't delete those duplicates. The only valid one is the highlighted one in the attach image.

And the message filter are not working properly?

Win10Pro

I am currently using Thunderbird v 140.3.0esr.

I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.mail.yahoo.com' and below it was a message 'too many attempts' it does not let me enter any information. If I copy the address in the message header into a browser it only brings me back to the pop up. It only pops up for this particular email account and not for any other ones installed.

I have tried changing the password through settings which hasn't made any difference. I can go into my account through a web browser which does not show any problems with external accounts.

I tried deleting the whole account line in password manager but this had again made no difference and I still got the pop up. I then deleted the whole account to re-install it again but it is failing to re-install as it gets stuck looking for the configuration settings and goes no further.

I have tried re-installing off line and it immediately finds the settings but I can't go any further as I need to be on line and to do that I therefore have to cancel the application.

Any help with this would be appreciated.

Regards JL

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

For reasons I can't fathom, Thunderbird and Google aren't speaking to each other at the moment. :)

have nuisance screens from Google that I cannot provide information in to resolve the problem. I believe that somehow Google is no longer recognizing passwords sent from Thunderbird and vice versa. I'm not receiving email in my Thunderbird inboxes.

My solution is to delete the affected accounts from Thunderbird and add them back. I have passwords.

Before I do this, I thought it prudent to ask the experts if this sounds like a good plan.

What say ye?

I am using Thunderbird 140.0.1 (64-bit) for Windows and with this update there is a new account windows sety up. When adding a new account it only asks me for the email address and when I press continue it I get a blue circle going round and round and no progress. In previous versions I would input the email and password and this would work.

Hi, I have googled this and been into the Thunderbird Help section and cannot find an answer. I am having trouble with one of my email accounts, I want to delete it and it and reinstall it. I get to the point in the process where it says to click on Remove Or Remove account but there is no tab or button that is visible to do this. Help here would be greatly appreciated. Regards Mark

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. First account goes on OK but cant add a second. Have checked all setting but cant see a problem. Please advise. Thanks John